Inside Sales Coordinator - Houston, TX

Inside Sales Coordinator - Houston, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Summary : As an Inside Sales Coordinator, you'll be at the center of customer engagementsupporting sales teams, building strong client relationships, and ensuring seamless order fulfillment. Use existing programs in place to communicate sales information as well as adapt to new programs and tools used by NOV and customers. Collaborate with Account Managers, Engineering, Supply Chain and Planning to offer comprehensive information to customers. Focus on delivering superior customer service to existing customer base as well as new customers. This role is perfect for someone who thrives on details, collaboration, and delivering exceptional service while leveraging the latest digital tools.

Primary Duties & Responsibilities :

• Serve as a trusted partner to customers by preparing accurate quotes, processing sales orders, and providing timely order updates.
• Compare customer purchase orders to orders entered insuring that all specifications and terms and conditions of the order are met.
• Verify that Purchase Orders meet NOV XL Systems Delivery Terms, Financial Terms and other commercial requirements.
• Work with Product Engineering and Marketing to ensure Technical Requirements are met to complete quotations.
• Provide clear, proactive communication to customers and internal teams regarding pricing, delivery timelines, and order status.
• Apply math and problem-solving skills to calculate pricing, discounts, and delivery timelines with accuracy.
• Navigate customer portals for bids, track opportunities, and maintain complete and accurate records.
• Advise and discuss customer communications with account representatives.
• Generate reports to support sales insights, forecasting, and decision-making.
• Communicate with Planning & Scheduling Departments on current and potential orders to maintain order accuracy and on-time delivery.
• Validate and list applicable customer purchase order details on sales orders so invoice has all required details for expedient payment.
• Contribute to a culture of continuous improvement by suggesting process enhancements and embracing new technologies.
• Carry out responsibilities in accordance with established organizational policies and procedures, regulatory requirements, and applicable laws.
• Travel as required

Additional duties as assigned by the Inside Sales Manager

Job Requirements :