Event Planning Manager

Job Description

Job Description

HOTEL REVIVAL is hiring for a Event Planning Manager

Hotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

What you'll do :

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Advise clients on menu + beverage selections, room assignments, design, and set-up
• Maintain knowledge of all menus (including daily specials, alternative cuisine, beverage lists, etc.) and service of food and beverage items offered by the outlet(s).
• Create banquet event orders + invoices and distribute accordingly in a timely and efficient manner
• Maintain master events calendar
• Enter event details into the outlet’s reservation platform
• Review upcoming BEOs to ensure all final details are collected, such as menu, timeline, sign instructions, etc.
• Assist with last-minute requests (guest count changes, updating BEO and reservation systems, communicating with teams to keep them updated, etc.)
• Facilitate proper execution of all sales events you to ensure guest expectations are met and that the event runs smoothly and efficiently
• Assist with site visits, pre-event and on-site communication with clients
• Close out all events, ensuring payment accuracy across all platforms
• Work with accounting + property management to resolve any final bill errors
• Follow up with clients to assure quality of event, solicit next event, and source referrals
• Send out weekly reports to the outlet(s) with upcoming events and staffing requests
• Run monthly revenue reports to determine food and beverage minimums
• Attend relevant meetings and assist with working + managing event shifts as needed
• Help coordinate repair & maintenance issues with event spaces
• Assist respective teams with phone support, staff duties or training, creating meeting agendas, etc.
• Assist in the development and implementation of special projects as assigned goals and standards
• Promote and encourage guest name recognition at all times with both internal and external guests
• Proactively act as the outlet’s Brand Ambassador by attending networking functions, association meetings,
• conventions, local business, and community events; build relationships with key stakeholders
• Assist in any off-site events, including charitable and marketing events
• Ensure open lines of communication with all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the outlet are met