Field Service Technician

Job Description

Job Description

The Field Service Technician at BENCO Equipment is responsible for the installation, diagnosis and repair of shop equipment while delivering top notch service to the customer.

JOB DUITES :

• Install, diagnose and repair shop equipment : 2 and 4 post hoists, tire changers, wheel balancers, industrial air compressors, pressure washers, waste oil heaters, air line systems, lube systems, exhaust systems, and other shop type equipment
• Follow logical steps to troubleshoot the cause of problems with equipment
• Run equipment tests and make adjustments as required
• Prepare equipment for delivery by inspecting and operating machines prior to delivery as able
• Keep up to date and continuing education on new technologies as required
• Accurately report service work performed in a timely manner
• Present yourself in a professional manner at all times

MINIMUM REQUIREMENTS :

High school diploma or (GED) equivalent; Associates Degree or Technical school certificate a plus

Working knowledge of hydraulics, mechanical and electrical systems. Basic computer skills.

Ability to diagnose and repair equipment and components in the field

Strong problem-solving skills

Ability to understand the customer’s expectations and work to exceed them

Ability to work in the field without supervision

Ability to work in a dynamic, fast paced service environment

Willingness and ability to comply with company safety requirements and maintain safe working habits

Ability to lift up to 75 pounds

Valid driver’s license and a safe driving record

Flexibility to work overtime hours as needed

Benefits :

Medical

Dental

Vision

Basic Life and Long-Term Disability

Voluntary Life Insurance

Short Term Disability

401k and company match

Profit Sharing

PTO

Safe and Sick Time

Employee Discount

EAP (employee assistance program)