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Legal Secretary - State Program Administrator Technical Specialist

Legal Secretary - State Program Administrator Technical Specialist

USA JobsSaint Paul, MN, US
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Legal Secretary

As the Legal Secretary, you will provide advanced legal and technical support services to appeals activities for state fair hearings and the MNsure Marketplace. The incumbent will function as a more advanced member of the primary legal and administrative support staff responsible to facilitate program integrity and the efficient operations of the Division which processes 14,000 to 16,000 appeals each year.

Responsibilities include but may not be limited to :

  • Review, research, assess and docket new state fair hearing and MNsure appeal cases.
  • Assign appeals and schedule hearings for human services judges.
  • Educate other support staff on the various Human Services programs, appeals processes, resources and databases.
  • Research discrepancies, determine correct response, and update appeals information in the file and the Appeals Case Management database.
  • Investigate and problem solve complex situations where there are inconsistencies or errors in the appeal application and take appropriate actions.

Minimum Qualifications :

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

One (1) years' experience with human services programs or working in a law office. Experience must demonstrate :

  • Knowledge of human services laws and programs.
  • The ability to research and interpret information related to human services programs found in various databases.
  • Customer Service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.
  • Data Entry skills sufficient to input data quickly and accurately.
  • Preferred Qualifications :

  • Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.
  • Understanding of the DHS organization, its human services programs and relationships with counties, tribes, providers, and communities.
  • Business Analyst experience.
  • Legal and policy analysis and experience with data practices and data sharing.
  • Variety of experiences working effectively with others from different backgrounds and cultures.
  • Additional Requirements :

  • REFERENCE / BACKGROUND CHECKS - DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
  • AN EQUAL OPPORTUNITY EMPLOYER
  • Minnesota State Colleges and Universities is an Equal Opportunity employer / educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
  • Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.
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    Legal Secretary • Saint Paul, MN, US

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