Receptionist

Receptionist

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Duties and essential functions include the following. Other duties may be assigned to meet business needs :

• Answer phone calls, take messages, and forward them to the appropriate person when necessary.
• Provides callers with information such as company address, directions to the property location, property fax numbers, website, and other related information.
• Type, make copies, send, and receive faxes.
• Assist residents in their concerns and complaints.
• Assist in preparing correspondence that needs to be mailed and / or faxed.
• Retrieve records as needed.
• File resident and guest information, documents, and correspondence.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Provide new tenants with the following : Tenant form, Parking Pledge form, Gate Key form, and Vehicle Information form.
• Update and maintain filing system.
• Place orders and / or request services from property vendors.
• Distribute incoming mail and / or open it when necessary.

Work environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical demands : This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.

Position type / expected hours of work : This is a full-time non-exempt position. Schedule of the position will be determined by the property and / or department. This schedule may change to accommodate the business needs of the property.

Required education and experience :

Other duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.