Patient Service Specialist - Float

Patient Service Specialist - Float

Lakeshore Locations, MI

Location : Must be willing to travel in the lakeshore market for Novacare Rehabilitation

Home Clinic : 11301 Commerce Drive Suite B Allendale Michigan 49401

Position Type : PRN, as needed

Schedule : Weekdays, M-F

Compensation : $17.00 - $20.00 based on experience

Fostering Well-Being : We offer benefits which support the financial, work / life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications :

High School Diploma or GED required

1 Year of Medical Office Experience

Preferred Qualifications :

1 Year of Scheduling Experience

Physical Requirements :

Ability to walk, stand, bend, and reach consistently throughout a work day / shift

Appropriate manual dexterity to enable typing (including 10-key) throughout a work day / shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional Data

Equal Opportunity Employer / including Disabled / Veterans