Job Description
Job Description
Description :
Are you ready to take ownership of a mission-critical system at a fast-paced, high-growth mortgage startup? Independence Home Loans is transitioning from LendingPad to Encompass, and we’re looking for a proactive, detail-obsessed Encompass Administrator to lead the charge. This is your chance to shape the backbone of our national expansion and work directly with leadership to build scalable, compliant, and efficient loan operations.
If you’re passionate about systems, love solving complex problems, and want to be the go-to expert in a high-performance environment—this is the role for you.
What You’ll Do
In your first 90 days, you’ll :
- Following the migration from LendingPad to Encompass, ensuring smooth data transfer and minimal disruption
- Configure Encompass personas, business rules, input forms, and integrations
- Support end-users across sales and operations with training, troubleshooting, and optimization
- Build custom workflows, loan templates, and automation rules to streamline operations
- Collaborate with IT, compliance, and executive teams to align Encompass with company goals
Why You’ll Love This Role
Be the expert : You’ll be the go-to person for all things Encompass—trusted across departmentsMake an impact : Your work directly affects loan cycle times, compliance, and scalabilityWork with innovators : Join a team that values precision, collaboration, and continuous improvementGrow with us : As we scale nationally, you’ll be in prime position to lead system strategy and innovationRequirements : Who You Are
You’re a certified Encompass Administrator with 2+ years of hands-on experience (preferably)You understand mortgage origination workflows, compliance, and LOS integrationsYou’re analytical, resourceful, and thrive in fast-paced environmentsYou love solving problems and making systems work smarterYou’re excited to be part of something big—and grow with itBonus Points
Encompass Developer or ICE Mortgage Technology credentialsExperience in LOS migrations (especially LendingPad ? Encompass)Familiarity with Zapier, APIs, SDKs, or scripting for advanced customizationBackground in mortgage operations, compliance, or secondary marketingWorking Conditions
Full-time availability, based in or within reliable commuting distance to Old Town Scottsdale, AZ40–45 hours / weekComfortable working at a desk and collaborating across teamsReady to shape the future of mortgage tech at a startup that’s scaling fast and investing in its people?
Apply now and let’s build something incredible together.