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Human Resources Assistant (Coordinator)
Human Resources Assistant (Coordinator)City of San Rafael • San Rafael, CA, US
Human Resources Assistant (Coordinator)

Human Resources Assistant (Coordinator)

City of San Rafael • San Rafael, CA, US
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Overview

$77,304 - $93,960 Annually DOE / DOQ. Plus Excellent Benefits.

Application deadline : Apply by Friday, October 31, 2025. Applications reviewed on a regular basis.

The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, with a high quality of life centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. The City has a population of approximately 60,000 and operates with a City Council / City Manager form of government, comprising 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen urban and commercial areas while sustaining the natural environment.

Our organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members and are committed to modernizing City services and increasing employee engagement through this initiative, which recognizes the interconnectedness of the customer and employee experience.

Ideal Candidate

The ideal candidate for the HR Assistant (Coordinator) role is a dynamic and forward-thinking professional who thrives in a collaborative, fast-paced environment. They bring a creative mindset and a willingness to explore new ideas and directions, contributing to continuous improvement and innovation within HR processes. With strong attention to detail and a process-oriented approach, this individual ensures accuracy and consistency in all administrative and operational tasks. They are energized by the opportunity to support a digital transformation, embracing new technologies and systems that enhance efficiency and employee experience. Exceptional customer service is central to their work. They deliver anticipatory, solutions-focused support to both internal and external stakeholders, demonstrating empathy, professionalism, and a commitment to excellence. Clear and confident communication skills help build trust, convey information effectively, and adapt to diverse audiences.

Core Competencies

  • Customer Service Excellence – Provides proactive, empathetic, and solutions-focused support to all stakeholders.
  • Creative Problem Solving – Brings fresh ideas and innovative thinking to improve HR operations.
  • Attention to Detail and Process Orientation – Ensures accuracy and consistency in all tasks and documentation.
  • Effective Communication – Communicates clearly and professionally across all levels of the organization and externally.
  • Collaboration and Team Support – Works well with others and contributes to a positive, inclusive team culture.

Essential Duties And Responsibilities

This list is representative, not exhaustive. For the full job spec, click the provided link.

  • Provide customer service and respond to general inquiries regarding Human Resources operations from the community, employees, and job applicants.
  • Process employment transactions, enter data into the human resources database, and prepare documents for bi-monthly payroll.
  • Establish, update, and maintain departmental records, files, and databases, while preserving confidentiality.
  • Maintain personnel files, contract and vendor files, and assist with records management and retention.
  • Assist with the coordination of recruitments.
  • Maintain the Human Resources general voicemail, inboxes, and Outlook calendars.
  • Update Employee website and general HR webpage.
  • Assist with the coordination of Human Resources events.
  • Upcoming Projects

  • Play a key role in the implementation and roll-out of a new Human Resources Information System (HRIS) to digitize and streamline full employment life cycle processes.
  • City-wide website update.
  • Opportunities for learning, growth, and networking throughout the year.
  • Education / Experience

    Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities. A typical path would include :

  • Two years of general office experience involving extensive customer service.
  • Equivalent to the completion of the twelfth grade.
  • Completion of some college-level coursework or certification is desired.
  • Desirable Qualifications

  • Prior experience in a local government agency.
  • Prior HR experience in employment transaction processing, recruiting, or benefits administration.
  • Bilingual, especially the ability to communicate effectively in Spanish.
  • Application Information

    Apply by Friday, October 31, 2025. Applications reviewed on a rolling basis.

    Interview Schedule

  • Tuesday, November 12 – First panel interview, in person preferred.
  • Wednesday, November 13 – Finalist interviews in person.
  • Questions? Contact human.resources@cityofsanrafael.org

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