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Spa Desk Concierge / Reservationist

Spa Desk Concierge / Reservationist

The Greenwich HotelNew York, NY, US
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Job Description

Job Description

  • Greeting clients upon entrance and exit of the spa and seeing to their individual needs
  • Booking appointments via telephone and in-person on Book4Time scheduling system
  • Keeping retail & spa areas organized and presentable
  • Confirming appointments on a daily basis via telephone & email
  • Assisting with regularly scheduled inventory count
  • Mantaining knowledge of spa services, products, and technicians
  • Collecting, assessing, and organizing client database

QUALIFICATION REQUIREMENTS

  • Proactive, with excellent customer service and phone etiquette
  • Strong organizational skills, ability to multi-task
  • Luxury spa or retail experience preferred; luxury hotel experience helpful
  • Computer savvy; previous knowledge of spa booking software preferred
  • Must be able to work early mornings, nights, weekends & holidays
  • Most importantly, friendly, polished and positive personality

    • We are only looking for serious applicants who are interested in long term employment.

    If interested, please e-mail your resume along with a cover letter.    Competitive hourly compensation and benefits are offered.

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    Spa • New York, NY, US

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