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Operational Performance Coordinator
Operational Performance CoordinatorVirtualVocations • Springfield, Massachusetts, United States
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Operational Performance Coordinator

Operational Performance Coordinator

VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for an Operational Performance Coordinator I.

Key Responsibilities

Review and validate Standard Operating Model (SOM) workflows across revenue cycle areas

Track outstanding tasks and workflow milestones, ensuring documentation is complete and aligned with governance standards

Conduct root cause analysis (RCA) to investigate performance gaps and contribute to improvement plans

Required Qualifications

1-3 years of experience in a similar role

Experience with MS Office products

HFMA Certified Revenue Cycle Representative (CRCR) or HFMA Certified Specialist Business Intelligence (CSBI) within 9 months of hire

Strong analytical skills and the ability to collaborate across departments

Demonstrated professionalism and adaptability in a dynamic environment

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Coordinator • Springfield, Massachusetts, United States

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