General Manager

Overview

Be part of the growing boutique fitness industry and join our Studio Team. Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in a fun, high-energy and service-focused environment.

With over 70 locations, Riser Fitness is one of the nation’s largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.

Position

The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.

Position Type : Full Time

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Manage staff schedule
• Ensure that studio retail / products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire / Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship / disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking / community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Qualifications

Benefits And Perks

Location : Coon Rapids, MN

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