Operations Manager
At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.
Position Overview : We are seeking a dedicated and experienced Operations Manager to oversee and implement our daily, weekly and monthly operational playbook and processes. The ideal candidate will be responsible for managing and executing jobs, improving operational systems, and ensuring that our goals are met while maintaining high standards of quality and customer satisfaction. This role requires strong leadership skills, strategic thinking, and the ability to work collaboratively across departments.
Duties :
- Develop and implement operational strategies to enhance productivity and efficiency.
- Oversee daily operations, ensuring compliance with company policies and procedures.
- Manage and mentor team members, providing guidance and support to foster professional growth.
- Analyze performance metrics to identify areas for improvement and implement corrective actions.
- Collaborate with other departments to streamline processes and improve communication.
- Prepare reports on operational performance for senior management review.
- Ensure a safe working environment by enforcing health and safety regulations.
- Coordinate with suppliers and vendors to optimize inventory management.
Qualifications :
Minimum of 3-5 years of home restoration experienceWRT or IICRC certificationProven experience in operations management or a similar roleStrong leadership skills with the ability to motivate and develop teamsExcellent problem-solving abilities and analytical skillsExceptional communication skills, both verbal and writtenAbility to work under pressure and manage multiple priorities effectivelyKnowledge of industry regulations and compliance standards is a plusBenefits :
Salaried Position plus shared revenue percentageHealth & Dental Insurance3 weeks paid time offTraining / Professional development - Bonus eligibilityAbility to commute / relocate : Need to be able to cover the Warrenton, Purcellville and Culpepper territories
Experience :
Restoration (Required)License / Certification :
WRT CertificationIICRC CertificationOSHA 30 (Preferred)Willingness to obtain additional industry certifications as needed
Compensation : $71,100.00 per year