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Employee Benefits Account Manager

Employee Benefits Account Manager

GpacWorcester, Massachusetts, United States
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Employee Benefits Account Manager

Remote – Preferably Worcester County

Independent Insurance Agency | 20+ Years in Business

$80,000–$90,000 Base + Bonus (Total Comp Around Six Figures)

About the Agency

A well-established independent agency with over two decades of experience, known for their strong relationships with municipalities and small to medium-sized businesses. Their client base has grown significantly in recent months, and they are looking to add a dedicated Employee Benefits Account Manager to the team to continue delivering exceptional service.

What You’ll Do :

As an Account Manager, you’ll be the go-to expert for managing benefits programs for small to mid-sized groups—many of which are municipalities. You’ll handle everything from A to Z, ensuring smooth day-to-day operations and client satisfaction. While the producers handle new business, you’ll be the backbone of ongoing account management.

Responsibilities Include :

Full-cycle management of employee benefits accounts (no sales)

Serve as the primary contact for clients, carriers, and internal teams

Handle renewals, enrollments, eligibility, billing, and compliance

Coordinate with producers on client strategy and meetings

Maintain accurate records and documentation

What We’re Looking For :

2–3 years of experience minimum in employee benefits account management

Strong understanding of group benefits for small to mid-sized groups

Experience working with municipalities is a plus

AMS360 experience is a bonus, but not required

Excellent communication and organizational skills

Ability to work independently in a remote environment

Why Join?

Remote flexibility with preference for candidates in or near Worcester County

Competitive compensation with annual bonus

Supportive, experienced team with a collaborative culture

Opportunity to work with a growing book of business and long-standing clients

No Sales!

Ready to Apply? If you're passionate about employee benefits and want to join a stable, growing agency with a strong reputation, we’d love to hear from you.

Send your resume to bethany.delahunt@gogpac.com and call 203-548-9232 for more information.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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Account Manager • Worcester, Massachusetts, United States

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