Lead Patient Care Coordinator

Lead Patient Care Coordinator

Petaluma Endodontics is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice.

We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient.

Your Responsibilities

• Oversee daily front office operations, including patient check-in / check-out, scheduling, and communications
• Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service
• Monitor schedule flow to maximize provider availability and minimize patient wait times
• Ensure accurate entry of patient information, insurance verification, and consent forms
• Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism
• Collaborate with clinical and leadership teams to align patient coordination with practice goals
• Maintain a welcoming and organized reception area while upholding front office procedures and service standards
• Other responsibilities as needed

Your Background

Why You Should Join Our Team

A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and moreall focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it.

Your Benefits & Perks

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$18 - $30 USD