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Manager, IT, (Quality Engineering Manager)
Manager, IT, (Quality Engineering Manager)Spectrum • Maryland Heights, MO, US
Manager, IT, (Quality Engineering Manager)

Manager, IT, (Quality Engineering Manager)

Spectrum • Maryland Heights, MO, US
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Overview

Spectrum is seeking a Quality Engineering Manager to lead a talented QE team, refine testing strategies, and elevate product standards for our IT organization.

How You'll Make An Impact

  • Manage and mentor a team of quality engineers, driving performance evaluations and supporting career growth
  • Lead the development and execution of quality engineering processes and testing strategies to meet project specifications
  • Assess resource needs and perform capacity planning to ensure deadlines are consistently met
  • Develop, enforce and monitor quality standards and procedures to ensure optimal product outcomes
  • Estimate, prioritize and coordinate comprehensive testing activities and create detailed test plans
  • Collaborate with stakeholders across Spectrum to facilitate solutions and continuously improve processes
  • Implement metrics and reporting tools to track quality performance and drive improvement initiatives
  • Support internal and external customer issues, driving resolution and escalating risks when necessary
  • Function as backup for the Quality Engineering Senior Manager when required

What You'll Bring to Spectrum

Education

  • Bachelor's degree in Information Technology, Computer Science or related field, or equivalent combination of education and experience

    • Experience

  • 5+ years of experience in quality engineering software testing
  • 3+ years in a managerial role

    • Preferred Qualifications

  • Capacity management planning across multiple business functions
  • Experience in software quality engineering within a large-scale technology environment
  • Demonstrated success in driving continuous improvements and process enhancements in previous roles

    • Skills

  • Ability to read, write and speak English to communicate effectively with employees, customers and suppliers
  • Proven experience in quality engineering management or a relevant role
  • Thorough understanding of quality engineering methodologies and standards
  • Skilled in managing complex projects in fast-paced environments with shifting priorities
  • Experience with manual and automation testing tools for both UI and API
  • Strong problem-solving skills with the ability to provide clear recommendations
  • Proficient in conflict resolution and resource workload assessment for team optimization
  • Outstanding verbal and written communication with a clear and professional approach
  • Strong organizational and project management skills, managing multiple priorities
  • Ability to foster collaboration within and across teams
  • Experience leading and coordinating onshore and offshore staff to achieve team goals
  • Knowledge of Agile and Waterfall methodologies
  • Commitment to adhering to all security measures
  • Ability to identify and implement best practices and modern technologies to enhance efficiency

    • Working Conditions

  • Office environment
  • Exposure to moderate noise levels
  • Moderate Travel Required

    • EGN500 2025-60254 2025

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us

    Charter Communications is known by our Spectrum products and services, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

    Grow Your Career Here : Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

    Seniorities and Employment

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Engineering and Information Technology
  • Industries : Telecommunications

    • Referrals increase your chances of interviewing at Spectrum. Get notified about new Information Technology Quality Manager jobs in Maryland Heights, MO.

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    Quality Engineering Manager • Maryland Heights, MO, US

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