Member Engagement Coordinator

A company is looking for a Member Engagement Coordinator (scheduler).

Key Responsibilities

Conduct member outreach via telephone, text, and email to engage patients for scheduling and confirming appointments

Coordinate with practices to utilize management systems and obtain patient data for outreach

Document all dispositions in internal applications and ensure compliance with HIPAA Privacy and Security requirements

Required Qualifications

Experience with various EMR systems

Provider office administrative experience

Proficiency in Microsoft Office products, particularly intermediate Excel skills

Ability to multi-task and demonstrate excellent organizational skills