Project Manager - Emergency Services

COMPANY :

LDR Site Services is a nationwide managed site services company. We offer our customers a single point of contact for dumpster rental, portable toilets, temporary fencing, scissor lifts, and equipment rentals for any location in the entire US. We have relationships with thousands of suppliers throughout the country that will service any location for any project. Our team of over 80 employees will make sure that your company gets the site services you need at a competitive price.

TITLE : Project Manager - Emergency Services

LOCATION : Remote

SHIFT :   Monday-Friday 7am-4pm with rotating weekend shifts / holidays

REPORTING STRUCTURE :

This position reports to the Team Lead and is an individual contributor

JOB SUMMARY :

Manages Emergency Services customer focused projects end to end - from quoting through delivery - while utilizing strong project management, account management, and relationship building skills. This requires liaising closely with customers and potential customers to identify and provide urgent / time sensitive managed service solutions through activities that include providing quotes, identifying and coordinating with vendors, finalizing service terms, entering and updating order information into a CRM, and ensuring completion of agreed upon services.

RESPONSIBILITIES :

The successful candidate will :

• Receive and enter customer order requests for managed site services products.
• Accurately document and input orders into Salesforce, ensuring quality data entry and all

applicable information that will inform procurement, customer support and accounting.

inquiries have been received and are being addressed.

services within an acceptable time frame.

product(s) within the agreed time and at a price that will maximize margins.

and / or gouging due to the urgency of client's needs.

are complete and capable of being accurately invoiced.

provide all weight tickets and other paperwork required for invoicing.

have relevant status information and updates over the lifecycle of their project

and customer support to execute necessary service requests.

completion of open items

managers, account executives and other key decision makers and stakeholders.

customers

REQUIREMENTS

The ideal candidate will possess the following experience, skills, qualifications, and competencies :

over the telephone, by computer, video, email and social media with a high attention to detail

including the utilization of multi-screen systems to organize and maximize efforts

simultaneously

beginning to end with an extreme desire to resolve open issues

effectively negotiate and / or profitably grow the business

customers, vendors, and other employees

overtime

EDUCATIONAL REQUIREMENTS :