Analyst - Sales Operations

At Nestle Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestle Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary :

The Analyst, Sales Operations plays a key role within the Contract Operations team supporting the Medical Nutrition business. This position is responsible for evaluating customer eligibility for contracts and GPO tiers, determining whether contract linking modifications are needed, and ensuring proper linkage of purchasing customers to contracts in SAP in collaboration with Finance's Chargebacks team. Additionally, the Analyst communicates contract eligibility to distributor partners. The role demands a proactive change agent focused on enhancing Contract Operations processes through digital tools and other process improvement initiatives. Success in this position requires close collaboration with various business units, including National Accounts, Distribution, Sales, Data Management, Finance & Chargebacks, and Sales Support.

Location : This position may be remote or hybrid. Preference will be given to applicants residing within a commutable distance of our Eden Prairie, MN offices or in the Minneapolis-St. Paul area.

Key Responsibilities :

• Assures customers are accurately linked to appropriate contracts using various sources of data such as reports, spreadsheets, linking forms, memberships list, etc. Utilizes SAP and Vistex to execute contract linking
• Evaluate customer eligibility for contracts and determine contract linking modifications accordingly
• Working in close collaboration with Chargebacks team to assure correct contracts are used for chargeback purposes
• Authorizes customers for contracts for distributor chargebacks
• Informs distributors of customer contract eligibility
• Addresses distributor inquiries about customer contract eligibility
• Communicates with sales teams on customer contract linking status
• Updates Vistex for accurate customer linking of key contract attributes
• Analyze large amounts of raw data (ie., customer spreadsheets and rosters) for contract linking / unlinking / relinking. Seeks additional data points as needed to resolve linking issues.
• Identifies gaps in data needs and connects with National Accounts and Sales teams to close gaps to assure accurate contract linking
• Uses knowledge of departmental and business objectives, strategies, and needs to identify opportunities that can help achieve desired results.
• Guides Sales Team members on Operations procedures and processes
• Recommends enhancements to job area processes to resolve issues and improve effectiveness. Implements strategies to reduce future risk
• Uses digital / AI tools to enhance effectiveness and efficiency in fulfilling routine requests, in monitoring, researching and detecting patterns of errant linking and in daily tasks.
• Trains and guides new Contract Operations employees.
• Perform other duties as required.

Experience and Education Requirements :

The approximate pay range for this position is $70,000.00 to $80,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestle offers performance-based incentives and acompetitive total rewards package, which includes a401k with company match, healthcare coverage and a broad range ofother benefits. Incentives and / or benefit packages may varydepending on the position. Learn more atAbout Us |Nestle Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator : 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

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Job Requisition : 372022