Group Sales Manager (Hotel Swexan)

Group Sales Manager (Hotel Swexan)

Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.

The Hotel Swexan is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities New York, London, Paris together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District's Htel Swexan plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young-at-heart.

Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

A Group Sales Manager is responsible for driving group business by securing new accounts and managing existing ones. They develop sales strategies to target potential clients, negotiate contracts, and ensure seamless coordination between clients and hotel operations. The Group Sales Manager works closely with event planning, reservations, and marketing teams to deliver exceptional service and maximize revenue from group bookings.

Essential Functions :

• Responds to Group Requests for Meeting and Event Space RFPs within the Same Day
• Properly Follow-Up on all Leads and Maximize Revenue Potential
• Ensures Sales and Catering System is Updated with All Leads Logged, Traced and Completed, i.e., status updated to T, D, TD or C
• Is the Point Contact with CVENT, Helms Briscoe and other 3rd Parties; Maintains Offers, Marketing Opportunities, etc.
• Attends Group Related Trade Shows, Sales Calls, and Organizes Sales Trips; Recommends Opportunities to DOSM to Increase Group Profile for Htel Swexan
• Works Closely with Leading Hotels of the World Associates; Tracks Group Leads generated by Leading (and other sources)
• Conducts Turnover for All Groups once Definite, turns to Assigned Catering and Conference Service Manager
• Ensure that All Outgoing Correspondence is Accurate, Professional, On-Brand and within Htel Swexan Standards
• Maintain a Friendly, Caring and Helpful Attitude with Clients, Internal Team, and Ownership Members
• Participate in Scheduled Meetings as Requested, i.e., Daily Business Review, Sales Meeting, etc.
• Prospect on New Business for Hotel and Generate Revenue from these efforts
• Maintain Business Relationships with Accounts by Proper Management, Client Recognition, Prospecting and Development of Contacts
• Meets / Exceeds Monthly Revenue Goals
• Meets / Exceeds Monthly "soft-need dates" Goals of Prospecting, Site Inspections, Entertainment, etc.
• Completes Weekly and Monthly Reports as Required.
• Assist in Establishing and Completing Assigned Monthly, Quarterly and Yearly Action Plans
• Offer Solutions to Conflicts that Arise with Clients, Hotel Departments and Co-Workers
• Communicate with DOSM on Any Problems or Challenges that are Prevalent, could hinder Meeting Planner Experience or Repeat Opportunity
• Develop Own Style of Organization and Management System to Be Effective
• Have a Thorough Knowledge of Hotel Competitive Set and How to Effectively Sell Against Them
• Prepare Correspondences to Customers, Internal Booking Reports and ensure File Maintenance of the Same
• Communicate both Verbally and in Writing to Provide Clear Direction to All Departments in the Hotel to Ensure High Quality of Service to Customers
• As needed, Participate in Operations Meeting, Pre-Convention Meetings, Trainings, and other Sales-Related Meetings as Required
• Attend Community Events and Industry Events to Support Htel Swexan's Visibility
• Develop and Conduct Persuasive Verbal Sales Presentations to Prospective Clients

Knowledge, Skills, Abilities :

Required Qualifications :