Collections Specialist, Accounting

Job Description

Job Description

Full-time position with Accounting Team, working 8 AM to 5 PM, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full time, hourly, and nonexempt.

Duties :

• Become proficient with data entry for accounting department (A / R, A / P, and / or Trust Accounting)
• Create new accounts as needed for new clients
• Deposit received funds accurately
• Support NSF and bank transaction processing
• Provide excellent service to coworkers and clients
• Review internal audits for accuracy
• Respond to service tickets and general requests in a timely manner
• Respond to internal and external emails and calls in a timely manner
• Maintain appropriate documentation for procedures and processes
• Learn current processes, then as appropriate, provide feedback for increased efficiencies
• Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
• Manage multiple tasks, projects, and deadlines at the same time
• Complete other projects as assigned by Controller or Vice President
• Backup for other team members, as needed
• Attend team, department, and company meetings and trainings
• Manage specific tasks that pertain to your assigned team
• Accounts Receivable Clerk (Operations or Claims Paid Billing) : maintain billing databases with accurate information, monitor past due clients and collect payments, ensure accurate invoicing, pricing and communication to customers, and monitor shared email inbox.
• Custodial Accounting Clerk : ensure payment requests completed daily, maintain accuracy of data in trust accounts, and troubleshoot and resolve challenging or problematic work items.

Qualifications