Automation Technician, B Shift (Thursday-Saturday 5 : 00am-5 : 30pm)

Overview

The Automation Technician is the onsite contact for Informational and Operational Technology (IT / OT) issues and maintenance at our highly automated food production facility. This role requires a hands-on approach to support, troubleshoot, and optimize advanced manufacturing systems to ensure smooth operations and production excellence. Reporting to the Maintenance Lead, the Automation Technician will work closely with internal stakeholders and external vendors to enhance system reliability, address technical challenges, and contribute to Bay Center Foods' Growing Excellence initiatives.

As of the date of this posting, a good faith estimate of the current pay scale for this position is $43.27 to $48.08. This pay scale takes into account a wide range of business factors and may change over time.

A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods (BCF), LLC is a state-of-the-art, highly automated and technology-focused food production facility serves Chick-fil-A restaurants across the network. Bay Center plays an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately the customer experience.

Responsibilities

The responsibilities for this role fall into three primary areas :

• Infrastructure Support

Provide onsite support for network and computer-managed service providers.

Troubleshoot control hardware issues and ensure integration with BCF applications.

Manage data and analytics needs for BCF and coordinate software patching with vendors, including new releases and security updates.

Troubleshoot complex OT equipment and maintain automation architecture, integrations, and security standards.

Document unique automation aspects across various equipment (GEA, Hiperbaric, Shape, Swisslog, etc.).

Monitor the Robot Cloud System (Fanuc ZDT) for proactive error management.

Support, troubleshoot, and maintain PLCs (Rockwell, Siemens).

Handle production devices such as HMIs, Thin Clients, and IIoT devices.

Business Requirements

Self-motivated, adaptable to shift work, and able to handle multiple projects in a fast-paced environment.

Minimum Qualifications

Preferred Qualifications

Minimum Years of Experience

Travel Requirements

5%

Required Level of Education

Bachelor's Degree

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