Job Description
Job Description
Summary
The Regional Sales Manager reports to the LOGISTEED-America, Inc. Senior Director, National Sales Team.
The Regional Sales Manager will support the growth and expansion of the Company’s client list and portfolio for both domestic and international business.
Additionally, including but not limited to :
- Must be able to communicate and interact with Sr. Director, NST, LOGISTEED Senior Leadership and Customers in a productive and professional manner
Position offers base pay plus sales commission.
Qualities
Possess a solid background in international transportation services with a working knowledge of the current marketEthical with sound business judgementPossess a passion to help team membersDetail-orientedReliable, follows through on commitmentsStrong process and planning orientationGoal-oriented, task drivenBalances team’s needs with goals of organizationStrong customer relationsStrong process and planning orientationOutstanding written, verbal, presentation and organization communication skillsEssential Duties & Functional Responsibilities Required
Required Knowledge Skills & Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
Operations
Perform tasks safelyEnsure area housekeeping requirements are metAbide by all OSHA rules and LOGISTEED America, Inc.’s safety practicesMeet established procedures and productivity, safety and quality standardsMeet all assigned sales and budget goalsAssist with qualifying and vetting prospective accounts and clientsClose and sign agreements with accounts that support the Company’s vision in strategic business expansionWork closely with overseas offices and agents in developing trade lane specific businessServe as the primary point-of-contact to ensure overall health in the relationship of the Company and the account / clientOffer exemplary customer service and support with the goal of expanding business and gauging further sales opportunities from existing accountsEffectively and fairly deal with many constituents (colleagues, employees, agents, carriers, customers, etc.) via developed diplomacy and interpersonal skills to maximize sales and revenue growth within territoryBe an ambassador of LOGISTEED America, Inc. in the freight forwarding industry and represent the company in a way that reflects positively at all times to our customers and partnersAbility to travel extensively both domestically and internationallyCommunicate customer issues with operations team; devise ways of improving the customer experience including resolving problems and complaintsTrack customer service levelsCommunications
Communicating effectively between Senior Director, NST and management teamEngage and communicate with the Operations team (both CHB and FF) to help identify and align on SOP’s that may be specific to each accountEmployee Engagement
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiativesUse proven and documented accountability and coaching methods on a continual basis to develop and support the growth of a cohesive global sales teamEncourage staff to learn as much as possible about the Freight Forwarding industryMotivate staff to take pride in the Company as part of a winning team that has the best interests of the Company in mindLead by exampleSafety
Abiding by all Federal, State, and Local safety regulations, OSHA rules, and LOGISTEED-America Inc. safety practicesCommunicate with legal counsel and safety department to ensure all processes remain compliant with OSHA, health and safety regulations, and other governmental regulationsMaintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations, and ensuring adherence to housekeeping activitiesFinance
Identifying financial improvements and cost savings, and implementing changes to achieve themConducting and tracking assigned asset management, budgeting, forecasting of assets and materials, managing company assets, ensuring regulatory compliance for fixed and tangible assetsSupport the Finance / Accounting Department to help collect on outstanding invoicesNon -Essential Functions
Perform other duties as assignedCompetencies
Strategic ThinkingProblem Solving / AnalysisProject ManagementOrganized / ability to prioritizeCommunication ProficiencyPersonal Effectiveness / CredibilityMulti-tasking with conflicting prioritiesSupervisory Responsibility
Not applicablePreferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Previous Work Experience
Minimum of 5 year Freight Forwarding experienceEducation and Certifications
4-year college degreeEquivalent work experience will be consideredExperience Requirements and Preferences
Bachelor’s degree preferredFluency in EnglishExcellent verbal and written communications skillsProven PC capabilities (Microsoft Outlook, Excel, Word, PowerPoint)Effective, clear, and concise communication skillsMust have an outgoing personality to create best first impressions when conducting business meetingsProven ability to cultivate relationshipsDetail oriented with ability to solve problems independently as well as in a team environmentDemonstrated experience interacting, developing and maintaining customer relationshipsProven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure settingMust be sensitive and able to engage with different cultures both locally and internationallyAbility to work flexible hours according to business needsStrong attention to detailAbility to respond to situations in a prompt and professional mannerProven professional and sound judgment in the management of difficult and / or sensitive mattersProvide excellent customer service to internal and external customersEnergetic and highly motivated to succeedProven strong business acumenMust pass drug and criminal background checkAdditional Eligibility Qualifications
Ability to read, analyze and interpret business documentsAbility to respond effectively to time sensitive inquiries and complaintsWork Authorization / Security Clearance (if applicable) Must be legally authorized to work in the United States Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move objects up to 25 pounds, and occasionally lift and / or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Ninety-five percent of the work time will be spent outside of the office setting. Five percent of work time may be spent in the office or other locations where the environment is climate controlled.
LOGISTEED-America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE / M / F / D / V