Fax Inbox Clerk

Job Description

Job Description

Salary :

Rapid City Medical Center is seeking a full-time Fax Inbox Clerk to join our team. This position is responsible for consistently monitoring and managing the electronic fax inbox. The Fax Inbox Clerk reviews, sorts, and routes incoming faxes to the appropriate staff, physicians, or nurses. Accuracy, attention to detail, and the ability to handle sensitive patient information with confidentiality and efficiency are essential for this role.

Who We Are

Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions.

We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions.

Ourbenefits packageincludeshealth, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones.

JOB DUTIES :

• Sorting fax documents as they are received, attaching to the patients chart, and triaging to appropriate staff within the EMR system.
• Identifies and understands incoming materials to determine how and where they should be classified or filed. Sorts or classifies those materials appropriately. Follows guidelines such as content, purpose, user criteria, and chronological, alphabetical or numerical order.
• Completely follows through with requests and inquiries in a professional manner.
• Follows all clinic policies and procedures.
• Performs other duties as assigned or directed to ensure smooth operation of the department.

EDUCATION : High school degree or equivalent

EXPERIENCE : Previous experience working in a medical records department desirable, but not required. On the job training is provided.

REQUIREMENTS :

SKILLS :

ABILITIES :

ENVIRONMENTAL / WORKING CONDITIONS :

Office setting, well-lighted and ventilated, adequate space.

PHYSICAL / MENTAL DEMANDS :

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.