Administrative Specialist

Administrative Support, Facility & Av Management Specialist

Are you seeking a professional career supporting development of overseas infrastructure projects that advance the shared strategic interests of the U.S. and international partners? We are seeking candidates for an Administrative Support, Facility & AV Management Specialist position for the Information Resource Center (IRC) of the U.S. Trade and Development Agency. The Specialist will perform critical administrative tasks, specifically those relating to training room / conference room support. Duties include handling the reservations for and coordinate USTDA's Business Center and other Agency, maintaining an events calendar for the agency, room furniture setup, conference room equipment maintenance and troubleshooting, AV equipment management, and CIO assistance.

Qualifications :

• At least 7 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Ability to evaluate program effectiveness and recommend improvements
• Experience managing an agency project report library
• Experience with other administrative services like office management, building and facilities management, human resources, and / or security
• Ability to provide training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and / or file boxes
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations or visual material access
• Experience creating and editing audio-visual content such as presentations and videos
• Experience setting up conference, board, or training rooms
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and / or related certifications