Quality Specialist

Job Description

Job Description

Quality Specialist

Onsite- Gurnee, Illinois

Who We Are :

PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces. Our beloved brands, including Weiman, Goo Gone, Green Gobbler, Biokleen, Gonzo, Magic, Wright’s, Stone Care International, Urnex, Five Star, and Micro-Scientific, are preferred choices among consumers and seasoned professionals alike.

At PBB, we seek to hire employees who bring a level of engagement, drive, and performance that pushes business forward. We work together and are motivated by positive results, while continuously thriving in a scrappy environment. We believe our greatest assets are the talented and passionate employees who are motivated by our purposeful work. Our company may be 60 years old, but the real growth is just getting started.

The Role :

The Quality Specialist plays a pivotal role in leading the area of responsibility. He / she must ensure that products meet industry standards and customer expectations. This role requires strong leadership skills, with a relentless pursuit of continuous improvement. Quality specialists also elaborate on the sampling and guidelines procedures for collecting and reporting quality data. They analyze customer grievances and other non-compliance issues and make their recommendations based on their findings. They ensure the company continues to comply with industry regulatory and quality requirements.

What You Will Do :

• Analyze all customer feedback for trends and continuous improvement.
• Investigate quality issues to identify root causes and ensure issues are addressed and resolved.
• Assist in defining and improving processes as part of a team.
• Review, compile, and analyze information to prepare reports.
• Utilize data monitoring tools to highlight analysis priorities.
• identify gaps in efficient process workflow and suggests steps for supplier quality process improvement.
• Collect, prepare and analyze data for corrective action and process improvement.
• Support production operations and critical business situations.
• Provide clear direction for change and assists in change management.
• Document the results of all inspections.
• Understanding product quality requirements and serving as a resource for quality assurance and approval as needed.
• Actively engage in cross-training to acquire skills and knowledge from various roles within the department.
• Collaborate with team members to learn and apply multiple functions across different job positions to support departmental objectives.
• Adapt to new tasks and responsibilities as needed to ensure team flexibility and efficiency.
• This is not exhaustive, and the role may evolve based on department needs.

What You Will Bring :

Compensation Range : [Range]

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job related skills, experience, location, and relevant education or training. Your recruiter can share more about the specifics for each salary range.

Benefits :

PBB offers a wide range of benefits because we understand no two employees are the same. We want our employees to feel empowered to set their day up for success, whether that's in the office or remote.

What We Offer :

Generous paid time off

Competitive salaries and bonus incentives

Competitive medical, dental, & vision insurance

Pet insurance

Annual fitness stipend

Unmatched employee discount on all products

PurposeBuilt Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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