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Special Billing and Collection Coordinator (Remote) - Department of Medicine - Business Office
Special Billing and Collection Coordinator (Remote) - Department of Medicine - Business OfficeWashington University in St. Louis • Saint Louis, MO, US
Special Billing and Collection Coordinator (Remote) - Department of Medicine - Business Office

Special Billing and Collection Coordinator (Remote) - Department of Medicine - Business Office

Washington University in St. Louis • Saint Louis, MO, US
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Overview

Special Billing and Collection Coordinator (Remote) - Department of Medicine - Business Office

Primary Duties & Responsibilities

  • Work Epic WQs and reports containing scheduled services to identify and verify non-contracted coverage assignment, uninsured and self-pay services. Responsible for completing the good faith estimate process in Epic for scheduled self-pay services, uninsured patients and patients with non-contracted plans in specific settings.
  • Communicate with patients and process payments prior to service date.
  • Work with division, clinical and scheduling teams on the Epic referral triage process. Engage with pre-arrival, pre-certification and WUPN staff to secure out-of-network authorizations and single case agreements. If either cannot be obtained, then this position ensures the services are canceled.
  • Routinely interact with physicians, clinical staff, department and division administrators and personnel. Serve as the liaison for the department, division, patients and affiliated hospital systems to coordinate notify, consent, signature, good faith estimate, estimate delivery, OON authorization and single case agreement when applicable.
  • Other duties as assigned.

Working Conditions

Normal office environment.

Physical Requirements

  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement (PC Typing).
  • Equipment

  • Office equipment.
  • Education & Qualifications

    Required Qualifications

    High school diploma or equivalent high school certification or combination of education and / or experience.

    Certifications

    No specific certification is required for this position.

    Work Experience

    Billing Or Insurance (5 Years)

    Skills

    Not Applicable

    Driver's License

    A driver's license is not required for this position.

    Employer Information & Benefits

    EEO Statement

    Washington University in St. Louis is committed to equal employment opportunity and encourages applications from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building an inclusive environment. Applications are encouraged from individuals with diverse backgrounds, experiences, and perspectives.

    Salary

    Salary range is $20.57 - $30.84 / hour. Individual rates are determined by qualifications, performance, and department budget.

    Notes

    The statements are intended to describe the general nature and level of work performed and are not exhaustive. Management reserves the right to amend duties at any time.

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