Leasing Administrator - NYC Properties

Leasing Administrator Opportunity

Join one of NYC's Best Places to Work and be part of a team that will lease-up over 1,000 Class A new development apartments in NYC's most exciting neighborhoods over the next 3 years (with more in the pipeline).

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

We are seeking a Leasing Administrator who is personable, empathetic, creative, and driven. This individual will be a self-starter with excellent customer service skills with a proven record of closing transitions and passion for delivering exceptional service. This position is highly visible and requires warm demeanor, collaborative spirit, and impeccable follow-through.

We are highly entrepreneurial and look to you to be flexible, yet results driven. We have tight deadlines and rely on you to meet them. While we work hard, it's important we take time to have fun and collaborate. Culture fuels us here at Domain, that's why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

What you'll be doing :

• Administrative support to a sales team.
• Assist with creating social media posts.
• Research and implement content recommendations for organic SEO success.
• Manage and coordinate managers calendar and client appointments.
• Coordinate activities, events, and meetings.
• Prepare reports, presentations, and basic financial data.
• Compile and maintain internal and external contact lists.
• Coordinate multiple resources, equipment, and information.
• Maintain supply inventory and order / schedule office supplies and services.
• Answer, screen, and direct phone calls.
• Open and route incoming mail; mail and ship office mail and packages.
• Handle special administrative projects and perform work related errands.
• Assist with prospecting relentlessly to build a pipeline. Assist with property tours by demonstrating the benefits of Domain properties.
• Conduct regular market surveys and track effectiveness of current strategies. Share insights and ideas with leadership and corporate partners.
• Create a memorable and seamless move-in and move-out for our residents in collaboration with the property team. Prepare, track, and maintain all paper and electronic files including lease renewals and evictions in compliance with company, state, landlord / tenant law to include state and federal fair housing laws. Ensure resident profiles and ledgers are up to date in Yardi (our property management operating system).
• Ensure the property remains in impeccable condition. Conduct regular unit inspections and coordinate maintenance requests. Follow-up with residents to ensure our product and services have exceeded their satisfaction.
• Provide firsthand knowledge of the local area and our community. Make recommendations about activities, local businesses, and services to ensure residents and guests have positive experience that meets their needs.
• Assist in planning, coordinating, and promoting resident social events.
• Be proactive about solving problems, even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge.
• Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives.

Skills, Experience, and Qualifications Required :

Physical Demands :

Work Hour Requirements :

Compensation & Benefits :

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.