Senior Director of Renewals

A company is looking for a Senior Director of Renewals to lead the renewal strategy for their client base.

Key Responsibilities

Own and execute strategies to protect and grow recurring revenue while managing high-touch renewals

Lead and coach a team responsible for renewal execution, ensuring timely and effective client interactions

Develop a proactive renewal playbook that anticipates risks and engages clients early to enhance retention

Required Qualifications

Proven experience in owning renewal or recurring revenue strategy at scale

Strong understanding of the US healthcare ecosystem and customer advocacy

Demonstrated ability to analyze data and translate insights into actionable strategies

Experience in managing and scaling high-performing teams

Commercial acumen with the ability to connect customer goals to product value