National Operations Client Analytics Lead - Commercial P&C Insurance

Alliant Insurance Services
Missouri, USA
Full-time

SUMMARY

Lead a team of Subject Matter Experts to facilitate the full deployment of the Alliant One Platform. Responsible for Client Loss Information and develop tools using that data.

This position will include but is not limited to Loss Ratio Analysis, Comparison of Actual Losses versus Expected, Pricing, Benchmarking, Rate Change Calculation, and Overall Risk Management Evaluation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Collaborate with Brokerage Teams to determine add on tools and enhancements needed within the Alliant One platform, then design and facilitate the production of those tools within the platform.
  • Serves as internal subject matter expert on the reporting tools and metrics employed, ensuring that reporting in an integral part of business development and client services.
  • Facilitate various training to the staff and provide presentations to clients.
  • Design and manager client loss run reporting for business uses.
  • Collaborate with Brokerage Teams across Alliant organization to design necessary Risk Management tools for use in evaluating client information.
  • Design, build and automate Loss Ratio Performance Reports at Client Level for Brokerage use within Fingertip Analytics Tool.
  • Oversee the preparation and maintenance of reports on an ongoing basis.
  • Creates and monitors client key performance indicators to assess performance and identify opportunities for client engagement.

Recommends new standard metrics when applicable.

  • Provides recruitment and overall management support for all functions of the data management team.
  • Travel as needed to meet with clients, brokerage teams and Actuarial and Analytic peers.
  • Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the company operates.
  • Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's Degree or equivalent combination of education and experience

Fifteen (15) or more years of experience in actuarial or analytics

experience within Commercial Property Casualty industry

Valid Insurance License Required

SKILLS

Excellent verbal and written communication skills

Excellent problem solving and time management skills

Strong analytical skills

Good customer service skills, including telephone and listening skills

Excellent planning, organizational and prioritization skills

Ability to work independently and effectively to meet established deadlines

Ability to lead a team to accomplish strategic objectives

Ability to interface with all levels of personnel, both internal and external

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite, Power B&I and Tableau

Working knowledge of relevant Data Protection legislation

30+ days ago
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