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Executive Operations Coordinator

Executive Operations Coordinator

Boys & Girls Clubs of Western PennsylvaniaPittsburgh, PA, US
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​​​​​​ Job Title :

  • Executive Operations Coordinator Employment Type : Full-time Location : Administrative Office Status : Hourly / Non-Exempt Compensation : starting salary of $60,000 / annually Schedule : Primarily Monday to Friday, 9 : 00 a.m. to 5 : 00 p.m. , with the possibility of extended hours and weekend work for events   Why BGCWPA?
  • For more than 135 years, BGCWPA has served as a trailblazer in youth development, committed to building great futures for thousands of young people across our region.
  • As one of the largest out-of-school time providers in Allegheny and Somerset Counties, we empower youth through innovative programs, community partnerships, and a relentless commitment to equity and inclusion.
  • We celebrate what makes people different.
  • At BGCWPA, we’re proud to be an equal opportunity workplace that intentionally hires, trains, and supports a team reflective of the many communities we serve.

By joining us, you’ll have the opportunity to :

  • Do meaningful, mission-driven work   Develop and grow for leadership opportunities   Be part of a supportive, inclusive workplace culture   If you're enthusiastic about social impact and helping others succeed—even if you don’t meet every qualification—we encourage you to apply.   What You’ll Do The Executive Operations Coordinator plays a vital role in ensuring the effective operation of BGCWPA’s Administrative Office and Clubhouse programs.
  • This highly visible, collaborative role requires exceptional organization, professionalism, and customer service.
  • You’ll support organizational efficiency, membership systems, and scholarship processing, while serving as a key resource for staff, families, and community partners.   Key Responsibilities Program, Membership & Data Coordination Support the implementation of new programs across Clubhouses using ACTIVE and ProCare systems (ProCare experience preferred)   Track, maintain, and analyze data related to enrollment, attendance, scholarships, and subsidies   Ensure sites submit monthly attendance reports and update changes with the ELRC   Respond to parent inquiries and enrollments in a timely, professional manner   Communicate proactively with the Operation Team regarding enrollment, scholarships, and concerns   Customer Service & Relationship Management Provide timely, solution-oriented communication to staff, families, and partners   Represent BGCWPA’s values of inclusivity, professionalism, and hospitality as the first face of the administrative office   Build knowledge of all Clubhouse locations, programming, and procedures to support organizational operations   Compliance & Flexibility Maintain strict confidentiality regarding sensitive family and organizational information   Complete and maintain a DHS-compliant child care file to support emergency staffing needs at Clubhouse sites   Assist with summer site support, including field trips and activities, to help maintain safe child-to-staff ratios   Be available for flexible assignments in support of site-level and organizational needs   Administrative & Office Support Serve as the primary receptionist for the administrative office—answering calls, greeting visitors, and receiving deliveries   Monitor and respond to general organizational email accounts   Order office and program supplies (including Instacart food orders and Amazon purchases) in line with purchasing procedures   Track spending and communicate with Finance for accurate program allocations   Maintain organizational filing systems for site enrollments, child files, and staff records   Support scheduling and coordination for board meetings, partnerships, and other leadership events   Craft thank-you letters for funders, donors, and partners   Organize mailroom processes and ensure timely outgoing mail   Your Skills & Experience Successful candidates will demonstrate :

  • Passion for youth-serving work and strong alignment with BGCWPA’s mission   Exceptional organization, attention to detail, and ability to prioritize tasks   Strong written / verbal communication and professional demeanor   Ability to manage data and enrollment tracking with accuracy and timeliness   Proficiency with Google Suite; ability to learn new systems quickly ( ProCare experience preferred )   Responsiveness to calls and emails within 24 hours   Preferred Qualifications Completed or working toward a degree in Business Administration, Nonprofit Management, Education, or a related field   Customer service and administrative experience in a fast-paced environment   Flexibility and enthusiasm for both independent and team-based work Physical Requirements Ability to lift up to 50 lbs and navigate office and facility environments (stairs, close quarters, etc.)   Certifications & Clearances Required upon hire or within six (6) months : CPR & Pediatric First Aid   Child Abuse, Criminal History, FBI Clearance, NSOR Certificate, PA Disclosure, Mandated Reporter Certification   PA Staff Health Assessment and TB Test     Helpful links for completing clearances and documentation : NSOR : Link Child Abuse : Link Criminal History : Link FBI Fingerprinting : Link Mandated Reporter Training : Link Disclosure Statement : Link Health Assessment Form : Link Equal Opportunity Employer Statement BGCWPA is an equal opportunity employer .
  • We celebrate diversity and are committed to creating an inclusive environment for all employees, youth, and families.
  • Discrimination or harassment of any kind is not tolerated.
  • Ready to support a mission that matters?
  • Join BGCWPA as our next Executive Administrative Assistant and help power the movement to build great futures.   Powered by JazzHR
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