VP Client Services

Job Summary

We are currently hiring a Vice President, Client Services for our Client Services team, and our ideal candidate will possess a passion for impacting lives and our community.

The primary purpose of this position is responsibility for all activities related to the strategic management and all payroll and billing compliance of the Client Services department.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these :

• Develop and implement company-wide best practices for Client Services.
• Direct the activities of the senior payroll management team and respective staff members.
• Develops and controls all tasks necessary to accomplish the organization's payroll processing objectives.
• Develops relationships with internal and external auditors, state, and federal agencies.
• Analyze the corporate payroll strategy, planning, communications and marketing the payroll functions and related services.
• Meet with senior staff to ensure satisfaction levels and identify opportunities. Monitor activity, making recommendations for adjustments to plans or services as needed.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Works closely with Credit and Collections department to resolve billing and payment discrepancies.
• Develops the budget process and makes budget recommendations.
• Develops and maintains relationships with 3

party vendors.

• Analyzes management reports on payroll costs.
• Evaluates, tests, and implements any payroll software changes.
• Prepare and administer performance evaluations to provide ongoing coaching and counseling of team members.
• Oversee and monitor the department goal setting process and communicate goals for results.

Competencies

Competencies we value for this role include ethical conduct, thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, customer-service orientation, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, an ability to effectively prioritize in a multi-task environment while staying even keeled, and an ability to motivate, coach, and constructively critique.

We also desire a Bachelor's degree in Accounting, Business, or related field, 10 years of related experience. Certified payroll professional certification, PeopleSoft experience, as well as prior staffing or service industry experience preferred.

Culture

The Staffmark Group experience is more than just a job.

Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world.

As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!

• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company.

We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices.

We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better.

Every individual who works with us will be treated with respect, without exception.

• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark Group and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.