Qualifications
Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority
Communicate effectively with customers in their preferred language, providing translation and interpretation services in both Spanish and English as needed
Great customer communication skills with a service mentality
While you don't need to know everything about cars to succeed, you do know how to ask the right questions and recommend solutions that will build loyal customers and contribute to a successful store
To be a successful Service Advisor, you'll need :
One year of previous automotive repair sales or management experience, or at least one year of automotive repair experience in addition to customer service experience
Ability to work 40 hours a week (including Saturdays) To thrive in a fast-paced environment with multiple priorities
Effective communication and interpersonal skills with both customers and co-workers
Our ideal candidate is an excellent communicator who is fluent in English and at least one other language, such as Spanish, both in speaking, reading, and writing
Clean driving record and ability to maintain a valid driver's license
Responsibilities
Ability to juggle several projects at a fast pace, keeping customers and team members informed and satisfied throughout the process
As an Auto Repair Service Advisor / Service Writer, you'll communicate between customers and our service technician team
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