Business Relationship Manager - INDOPACOM

Type of Requisition : Regular

Clearance Level Must Currently Possess : Top Secret / SCI

Clearance Level Must Be Able to Obtain : Top Secret / SCI

Suitability :

Public Trust / Other Required : None

Job Family : Program Management

Job Qualifications :

Skills : Customer Engagement, Financial Management, Information Technology Operations, Strategic Planning

Certifications :

Experience : 10 + years of related experience

US Citizenship Required : Yes

Job Description :

Title : Business Relationship Manager - INDOPACOM

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Clearance Needed : TS / SCI

Location : HI Pearl Harbor - 425 Luapele Rd

Please take this opportunity to join one of GDIT’s fastest growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) supports DoD intelligence information sharing on global threats to mission and coalition partners.

The US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

Provides technical, administrative, and operational leadership to assigned projects or tasks. Typically responsible for managing multiple tasks or a single large project and oversight of up to 25 employees, including subordinate supervisors.

Responsibilities :

• Main point of contact with area customers.
• Ensures customers’ requirements are understood and represented during project prioritizations.
• Maintains high customer satisfaction and constructive relationships.
• Responsible for articulating customer priorities for new or changed products and services.
• Handles customer complaints and escalations through a formal process.
• Ensures value creation for the customer aligns with organizational strategy.
• Oversees local staff, including subordinate supervisors.
• Provides oversight of assigned projects or tasks.
• Participates in the development of project plans, proposals, and reports.
• May perform high-level technical services on assigned tasks.
• Conducts planning and provides recommendations on task workload.
• Attends customer meetings and serves as primary client liaison.
• Interacts with vendors and other client staff.
• Coordinates development of deliverables and products.
• Ensures quality assurance of project deliverables.
• Maintains current knowledge of relevant technology.
• Participates in special projects as required.
• Oversees supply chain actions including procurements and software maintenance.
• Manages budget / financial reviews of customer spending and strategic planning.
• Experience managing daily operations in a high-operational tempo environment.
• Demonstrated experience managing multiple customers and balancing priorities.

Qualifications :

Required Qualifications :

• 10+ years of related experience, including supervisory experience.
• Must possess and maintain a TS / SCI clearance.
• Bachelor’s Degree.
• ITIL V4 certification.
• Experience with Microsoft Project and SharePoint.
• Experience managing and leading cross-functional teams.
• Strong communication skills with experience briefing Senior Leaders.
• Ability to manage multiple projects and tasks simultaneously.
• Ability to work in a fast-paced environment.

Preferred Qualifications :

• Professional certification (PMP).
• Experience in financial analysis and management of large projects.

Scheduled Weekly Hours : 40

Travel Required : 10-25%

Telecommuting Options : Onsite

Work Location : USA HI Pearl Harbor

Total Rewards at GDIT : Our benefits package includes a variety of medical, dental, vision plans, and a 401(k) plan. We offer full flex work weeks where possible and various paid time off plans, including vacation, sick and personal time, and holidays.

We provide short and long-term disability benefits, life insurance, and more.

GDIT is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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