A company is looking for a First Level Service Desk Analyst 2 to perform remote desktop support across multiple customers and technologies.
Key ResponsibilitiesResolve or escalate calls entered into the support system by Level 1 AnalystsReview and respond to problem tickets, ensuring timely resolution and positive customer servicePerform remote desktop support using various remote control technologiesRequired Qualifications2 years of help desk experience2 years of experience with ticketing systems, preferably ServiceNow2 years of troubleshooting experienceExperience supporting server / desktop operating systems from XP and upwardsHigh School Diploma and authorization to work in the United States
First Level Service Desk Analyst
A company is looking for a First Level Service Desk Analyst 2 to perform remote desktop support across multiple customers and technologies. ...
Level 2 Service Desk Technician - Canton Office
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
Service Desk Analyst
A company is looking for a Service Desk Analyst to provide technical support for hardware and software used in content delivery and services. ...
IT Service Desk Analyst
A company is looking for an IT Service Desk Analyst to provide remote and deskside technical support for computer hardware, software systems, and mobile devices. ...
Desktop Support Specialist
A company is looking for a Desktop Support professional to provide remote technical assistance to end users. ...
Desktop & Depot Support in Rockford, Illinois
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop & Depot Support in Rockford, Illinois. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in both Deskt...
Technical Support Specialist
The Technical Support Specialist is the crucial link between our cutting-edge technology solutions and our employees. A passion for technology and a service-minded approach will be pivotal in providing expert-level technical support, ensuring seamless operation, and resolving any IT-related issues t...
IT Field Support Technician_Rockford
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...
IT Support Technician
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Use a ticketing system to log and monitor tickets;. Monitor problem management software and support systems for current outages and pending solutions;. Work with end –users and solutio...
IT Support Specialist
Position Summary Vector Media is looking for an entry-level IT Support Specialist with strong technical, communication & organizational skills. In this role, you will provide technical support to internal staff, prioritize, and escalate help desk support requests to appropriate parties as well a...