Search jobs > Rockford, IL > It service desk analyst
A company is looking for an IT Service Desk Analyst to provide remote and deskside technical support for computer hardware, software systems, and mobile devices.
Key ResponsibilitiesRespond to support requests via various channels to meet service level agreementsSetup new users and devices, install software, and provide access to internal applicationsTroubleshoot and repair hardware and software performance issuesRequired Qualifications and Education4-year degree in an IT-related field or a 2-year degree with 2 years of IT experienceExperience supporting O365 or specialized applications is a plusAbility to provide after-hours and weekend tech support as neededExcellent work ethic and ability to multi-taskFamiliarity with standard remediation practices for technical support
Service Desk Analyst
A company is looking for a Service Desk Analyst to provide technical support for hardware and software used in content delivery and services. ...
IT Service Desk Specialist - Level III
Identify opportunities for process improvement within the service desk operations and implement solutions to enhance service delivery. Collaborate with other IT teams and departments to resolve issues and improve overall IT service management. IT Service Desk Specialist - Level III. Serve as the pri...
IT Service Desk Technician
A company is looking for an IT Service Desk Technician to support federal customers remotely. ...
IT Service Desk Specialist - Level II
Identify opportunities for process improvement within the service desk operations and implement solutions to enhance service delivery. Collaborate with other IT teams and departments to resolve issues and improve overall IT service management. IT Service Desk Specialist - Level II. Serve as the prim...
IT Service Desk Associate
A company is looking for an IT Service Desk Associate to provide Tier 1 phone-based support to internal and external customers. ...
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...
IT Field Support Technician_Rockford
Benefits : $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all serv...
Help Desk Specialist
The Entry-Level Help Desk Specialist is tasked with delivering technical assistance and support concerning computer systems, hardware, and software. Familiarity with remote desktop applications and help desk software. Demonstrated experience as a Technical Support Specialist or in a similar role. ...
Help Desk Specialist
Provides imaging and device wiping services to district hardware such as laptops, desktops, Chromebooks, and iPads. ...
AV/IT Sales Support Engineer - (Midwest Zone)
In addition to a competitive base salary this position is also eligible for a bonus, and a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave after three months of employment, a 401k plan with matching company contributions, vacation time, ...