Talent.com
Sales Operations Coordinator

Sales Operations Coordinator

TriSMART SolarHouston, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Sales Operations Coordinator

TriSMART Solar is a full-service provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support to our customers. It is our mission to help people achieve energy independence, quickly, easily, and affordably using the power of the sun and teamwork. It's what we at TriSMART call "SMART energy for SMART people"

The Sales Operations Coordinator serves as a vital link between homeowners and sales representatives in the solar industry, ensuring clear communication, efficient project execution, and exceptional customer satisfaction. Working for a company that operates as an Engineering, Procurement, and Construction (EPC) contractor, the Sales Operations Coordinator will manage the flow of information, address customer inquiries, and support the sales team in delivering a seamless experience from the initial consultation to project completion.

Key Responsibilities :

Customer Communication & Support :

  • Act as the primary point of contact for homeowners throughout the solar installation process, providing timely updates and addressing concerns.
  • Facilitate clear and consistent communication between homeowners and sales representatives, ensuring all parties are informed of project status and next steps.
  • Assist homeowners with understanding their solar options, contracts, and the installation process, providing explanations and answering questions as needed.

Sales Support :

  • Collaborate with sales representatives to ensure that all customer information, project details, and agreements are accurately documented and communicated.
  • Support the sales team by preparing and reviewing proposals, contracts, and other sales documents, ensuring they are complete and accurate.
  • Coordinate with the sales team to schedule site visits, consultations, and other customer appointments.

    • Project Coordination :

  • Work closely with the EPC project management team to ensure that customer expectations are met throughout the project lifecycle.
  • Monitor project timelines and coordinate with homeowners and sales representatives to address any delays or changes in the schedule.
  • Ensure that all necessary permits, inspections, and approvals are obtained and communicated to homeowners in a timely manner.

    • Issue Resolution :

  • Address and resolve any issues or concerns raised by homeowners, working with internal teams and sales representatives to find solutions.
  • Escalate complex issues to the appropriate departments or management as needed, ensuring a swift and satisfactory resolution.
  • Follow up with homeowners after project completion to ensure their satisfaction and address any remaining concerns.

    • Documentation & Compliance :

  • Maintain accurate records of all customer interactions, project details, and communications within the company's CRM system.
  • Ensure that all customer-facing documents, such as contracts and agreements, are compliant with industry regulations and company policies.
  • Assist in the preparation and submission of required documentation for project permits, rebates, and incentives.

    • Process Improvement :

  • Identify opportunities to improve communication processes and customer experience, collaborating with sales and operations teams to implement changes.
  • Provide feedback to sales and project management teams on recurring customer concerns or issues, helping to refine sales strategies and project execution.
  • Contribute to the development and maintenance of customer service and communication best practices.

    • Qualifications :

  • Bachelor's degree in Business Administration, Communications, or a related field, or equivalent experience.
  • 2+ years of experience in customer service, sales support, or project coordination, preferably in the solar industry or a related field.
  • Strong communication and interpersonal skills, with the ability to effectively manage relationships with homeowners and sales representatives.
  • Excellent organizational and time management skills, with the ability to handle multiple projects and tasks simultaneously.
  • Proficiency in CRM systems (e.g., Salesforce, HubSpot) and project management tools.
  • Detail-oriented with a focus on accuracy and quality in documentation and communication.
  • Knowledge of the solar industry, including installation processes, regulations, and incentives, is a plus.

    • Benefits :

  • Competitive salary based on experience.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for career growth and professional development.
  • A collaborative and environmentally conscious work environment.

    • Salary : $50-$55k / year

    TriSMART Solar is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other legally protected status.

    serp_jobs.job_alerts.create_a_job

    Sales Coordinator • Houston, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Raw Distribution Coordinator

    Raw Distribution Coordinator

    Targa ResourcesHouston, TX, US
    serp_jobs.job_card.full_time
    Commercial Planning and Marketing.Performing monthly scheduling activities for the Mont Belvieu storage facility, NGL pipelines, and Galena Park terminal. Directing the functions related to the accu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    TWG Investments LLCTexas City, TX, United States
    serp_jobs.job_card.full_time
    We are seeking a compassionate and dedicated Behavioral Health Technician to join our mental health care team.In this vital role, you will support individuals experiencing behavioral health challen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Agency Sales Coordinator

    Agency Sales Coordinator

    Combined InsuranceHouston, TX, US
    serp_jobs.job_card.full_time
    Combined Insurance, a CHUBB company and leader in the voluntary benefits industry, is seeking talented Agency Coordinators to help us build on our recent exciting growth. The ideal candidate has at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    Dalwadi Hospitality ManagementHouston, TX, US
    serp_jobs.job_card.full_time
    Are you a highly skilled and dynamic individual seeking a fun and loving working environment? Do you have experience in major hotel brands like IHG, Hilton, Marriott, or Choice? If yes, we want you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cartage & Operations Coordinator

    Cartage & Operations Coordinator

    Radiant DeliversHumble, TX, US
    serp_jobs.job_card.full_time
    Cartage & Operations Coordinator.The Cartage and Operations Coordinator is responsible for managing day-to-day transportation operations and ensuring timely, accurate service for customers.This rol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Operations Specialist

    Sales Operations Specialist

    Centre TechnologiesHouston, TX, US
    serp_jobs.job_card.full_time
    We are excited to announce we are expanding and looking to grow our team with a new Sales Operations Specialist.Our diverse workforce allows Centre to develop and leverage knowledge, skills, and ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    The Hunton GroupHouston, TX, US
    serp_jobs.job_card.full_time
    Hunton Services, a division of the Hunton Group is seeking to hire a dynamic and results-driven Sales Coordinator to join our team. In this role, you will play a pivotal role in supporting our sales...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Inside Sales Coordinator (TX)

    Inside Sales Coordinator (TX)

    WavetronixHouston, TX, US
    serp_jobs.job_card.full_time
    Inside Sales CoordinatorThe Hub of Sales Communication.An Inside Sales Coordinator at Wavetronix is a central hub of communication within a direct territory sales team. Attention to detail, time man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    D1 TrainingFriendswood, TX, US
    serp_jobs.job_card.full_time
    D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    Remington HospitalityHouston, TX, US
    serp_jobs.job_card.full_time
    We're looking for a go-getter who can seamlessly integrate in our world, is eager to learn about the business and can efficiently support the needs of our departments. We are looking for someone who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Digital Operations Coordinator

    Digital Operations Coordinator

    Pappas Restaurants, Inc.Houston, TX, US
    serp_jobs.job_card.full_time
    The Digital Operations Coordinator plays a vital role in supporting operational efficiency by managing digital tools, streamlining workflows, and improving business processes.This role focuses on e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Coordinator, Business Operations

    Coordinator, Business Operations

    Baylor College of MedicineHouston, TX, US
    serp_jobs.job_card.part_time
    Coordinator, Business Operations - Part - Time.The Division of Cardiothoracic Transplant Surgery is seeking a detail-oriented and proactive Part-time Coordinator, Business Operations to support its...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    Drees HomesHouston, TX, US
    serp_jobs.job_card.full_time
    Looking to grow your career at a company that puts its people first? Drees Homes is a family-owned home building company with a passion for making custom homes easy. For over 95 years, we have taken...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel and Relocation Coordinator

    Travel and Relocation Coordinator

    InceedKaty, TX, US
    serp_jobs.job_card.full_time
    Travel and Relocation Coordinator .Inceed has partnered with a great company to help find a skilled.Travel and Relocation Coordinator. Join a dynamic team as an Travel and Relocation Coordinato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Bilingual Cash Operations Coordinator

    Bilingual Cash Operations Coordinator

    Euronet Worldwide, Inc.Spring, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Operations Coordinator

    Operations Coordinator

    GFL Environmental, IncUSA, Texas, Houston
    serp_jobs.job_card.full_time
    Operations Coordinator coordinates, ,monitors and assists with improving service activities for an organziation or group. Provides support to operations personnel and ensures services are effective ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Service Coordinator [79997]

    Service Coordinator [79997]

    Onward SearchStafford, TX, US
    serp_jobs.job_card.full_time
    Service Operations Coordinator.Serve as a liaison between Stafford Logistics and Field Technicians to ensure the prompt return and proper processing of unused or damaged materials, with complete an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Operations Coordinator

    Operations Coordinator

    WatcoSpring, TX, US
    serp_jobs.job_card.full_time
    Operations Coordinator - Spring, TX.Keep the world's supply chain moving.That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days