Customer Success Enablement Specialist

VirtualVocations
Bronx, New York, United States
Full-time

A company is looking for a Customer Success Enablement Specialist to support the Customer Success team with tools and resources.

Key ResponsibilitiesDevelop and maintain a library of resources for the Customer Success teamCreate customer-facing content and manage an internal enablement ticketing systemAnalyze internal request data to identify trends and improve contentRequired Qualifications2+ years of experience in a Customer Success or Account Management roleHigh level of proficiency in developing customer-facing presentations and materialsKnowledge of sales cyclesExperience with CRM systems, particularly SalesforceSelf-motivated with the ability to manage multiple priorities

1 day ago
Related jobs
Promoted
VirtualVocations
The Bronx, New York

A company is looking for a Customer Success Specialist to enhance customer engagement and satisfaction. ...

Promoted
Amazon
New York, New York

Customer Success Specialists resolve the most complex customer issues and use the customer’s voice as a compass to identify the root cause and create lasting solutions for the defects in our systems and processes. Customer Success Specialist, you will have the opportunity to influence teams outside ...

Promoted
Fora Financial
New York, New York

A Day in the Life of a Customer Success Specialist:. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a busi...

Promoted
Reynolds and Reynolds
Brooklyn, New York

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50- 70 automotive dealerships in a defined area. Customer Success Specialists work from a home office and will be provided a company car, cell phone, and laptop. Functioning as a consu...

Promoted
NBCUniversal
New York, New York

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences.We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Lo...

Promoted
MetroPlus Health Plan
New York, New York

The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey. Customer Success Specialist (Bilingual Spanish). Providing end to end customer support to drive customer satisfaction and improve customer experience. The S...

NBCUniversal
New York, New York

Develop a deep understanding of clients’ business goals and objectives; Participate and lead weekly client meetings to optimize short term performance and make recommendations for long term streaming video success and brand growth. Deliver superior internal and external customer service with clear a...

Global Industrial
Port Washington, New York

Own the onboarding process for new GPO customers and for new GPOs, including go live process, customer accounts and preferences, billing/invoice setup, EDI punchouts and credit lines, and communicating via email/phone to keep the process on track. Successful experience with customer service, sales, ...

Altrata
New York, New York

The Revenue Enablement Team is seeking a Customer Success (CS) Enablement Program Manager to play a key role in equipping our Customer Success & Post Sales Teams with the knowledge and skills they need to drive time to value and overall client success and retention. Customer Success Enablement Progr...

Global Relay
New York, New York

The Customer Success Specialist (CSS) works closely with Global Relay’s existing small-size customer base and encompasses ongoing account management, reconciliation, upselling, and general customer service. Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Cus...