A company is looking for a Technical Support Specialist responsible for ensuring an efficient and pleasant support experience for customers.
Key ResponsibilitiesDeliver customer-focused service across multiple support channelsTriage and escalate customer inquiries thoughtfully and promptlyBecome a product and process expert to support both customers and internal teams effectivelyRequired Qualifications1-3 years of technical exposure, particularly with tools like Zendesk, Sift, Postman, and Looker1-3 years of experience in customer-facing roles, with an emphasis on response-based metrics / toolingExperience in basic SQL queries and familiarity with programming languages such as HTML / CSS, JavaScript, Python, Java, and C++ is preferredA technical background with relevant certifications or proven experience is highly desirablePrevious experience in marketing and / or direct mail is a plus
Technical Support Specialist
Key Responsibilities:Handle escalated technical issues related to hardware, software, API, and integrationsProvide guidance to Tier 1 and 2 teams to enhance issue resolution efficiencyUtilize technical tools like SQL, cURL, and automated scripts to track and resolve issuesRequired Qualifications:1+ ...
Junior Technical Support Specialist
Technical Support Specialist with SQL experience on the East Coast, US, for a remote position. ...
Senior Technical Support Specialist
A company is looking for a Senior Technical Support Specialist I to join their Customer Support team. ...
Desktop Support Technician
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
Process Engineer: Isolator Technical Specialist
The employee will be a technical resource for OPTIMA for microbiology-related tasks, including client technical support, technical process innovation, test method development, training, and industry presentations and publications. CliftonLarsonAllen (CLA) Search has been retained by Optima Machinery...
Technical Support Engineer
We’re looking for a highly motivated, customer-focused and talented Support Engineer. As a Support Engineer, you’ll be responsible for:. The ideal candidate will possess strong communication skills, technical. Supporting AppsAnywhere solutions, you’ll be helping EdTech teams all around the world to ...
Technical Support Engineer
Technical Support Engineer – Innovator & Problem Solver. We’re on the lookout for a Technical Support Engineer who’s ready to go beyond the usual break/fix routine. Implement solutions that go beyond traditional technical support. You’re here to challenge the norm and set new benchmarks in technical...
Quality Assurance Specialist
Technical Source is currently in search of a. Responsibilities of the Quality Specialist include:. Qualifications of the Quality Specialist include:. ...
Desktop Support Technician
Deskside Support Role located at 3901 Castle Hayne Rd, Wilmington, NC 28402-2819. As a Tech Lounge specialist, you will be the front line of CompuCom and interface with customers onsite at their location and provide each user with white glove service for all IT related questions in the area of appli...
Technical Support Representative Charlotte
We are seeking Technical Support Representatives to assist our client’s customers via inbound calls in a fast-paced environment. Provide excellent technical support and customer service. Our representatives provide excellent service to existing customers with a one call resolve mindset. ...