Direct Report
Event Specialist
Employee Profile and Desired Traits
- High level emotional intelligence
- Active in team dynamics, conflict prevention / resolution, and identifying customer needs
- Cheerful attitude and servant leadership disposition
- Dedicated customer service and people oriented
- Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
- Ability to interact with men and women of all ages and maturity levels of staff / customers
Duties & Responsibilities
- Preparing and providing services for events such as : meetings, banquets, weddings, concerts, etc.
- Reading and preparing banquet spaces to event specifications prepared by Event Specialist
- Setting up and tearing down tables, chairs, linens, flatware, glassware, dinner and drink buffets.
- Serve food and beverages to guests in a timely and courteous manner
- Collaborating with culinary team and other staff to ensure seamless event execution.
- Maintain high level professionalism and customer service by anticipating guests' needs and responding promptly to requests.
- Ensure the cleanliness and organization of banquet areas before, during, and after events.
- Consistently adhere to dress code
- Maintain a clean, organized, inspected, neat, and safe working area
- Other duties or projects as assigned by SBR leadership
- Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training
- 18 years of age or older
- Required : 3 years' experience in related field (1 year being work experience at SBR.)
- Required : Ability to stand for long times and lift / carry items such as linens, trash, and plates.
- Ability to show up on time and work entire shift.
- Strong time management and prioritization skills and ability to work independently.
- Ability to use Microsoft Teams daily for work related communication and coordination
- Be or become a registered member of Scouting America
Performance Results
- Provide excellent customer service to our guests, creating repeat customers
- Adhere to the high customer service standards set forth by SBR daily.
Physical Requirements
- Up to 14 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.
- Can pass the physical exam and approved for SBR height and weight requirements
Uniform
Summit staff uniform
Housing
10x12' Platform Tent; Staff Camp
Expected Working Hours
45 - 55
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Reading and preparing banquet spaces to event specifications prepared by Event Specialist. Active in team dynamics, conflict prevention/resolution, and identifying customer needs. Preparing and providing services for events such as: meetings, banquets, weddings, concerts, etc. Collaborating with cul...
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