Direct Report
Event Specialist
Employee Profile and Desired Traits
High level emotional intelligence
Active in team dynamics, conflict prevention / resolution , and identifying customer needs
Cheerful attitude and servant leadership disposition
Dedicated customer service and people oriented
Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
Ability to interact with men and women of all ages and maturity levels of staff / customers
Duties & Responsibilities
Preparing and providing services for events such as : meetings, banquets, weddings, concerts, etc.
Reading and preparing banquet spaces to event specifications prepared by Event Specialist
Setting up and tearing down tables, chairs, linens, flatware, glassware, dinner and drink buffets.
Serve food and beverages to guests in a timely and courteous manner
Collaborating with culinary team and other staff to ensure seamless event execution.
Maintain high level professionalism and customer service by anticipating guests' needs and responding promptly to requests.
Ensure the cleanliness and organization of banquet areas before, during, and after events.
Consistently adhere to dress code
Maintain a clean, organized, inspected, neat, and safe working area
Other duties or projects as assigned by SBR leadership
Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training
18 years of age or older
Required : 3 years' experience in related field (1 year being work experience at SBR.)
Required : Ability to stand for long times and lift / carry items such as linens, trash, and plates.
Ability to show up on time and work entire shift.
Strong time management and prioritization skills and ability to work independently.
Ability to use Microsoft Teams daily for work related communication and coordination
Be or become a registered member of Scouting America
Performance Results
Provide excellent customer service to our guests, creating repeat customers
Adhere to the high customer service standards set forth by SBR daily.
Physical Requirements
U p to 14 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.
Can pass the physical exam and approved for SBR height and weight requirements HERE
Uniform
Summit staff uniform
Housing
10x12' Platform Tent; Staff Camp
Expected Working Hours
45 - 55
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