Production Manager

Production Manager

Groundworks, is seeking a talented Production Manager to join our tribe Boston, MA!

The Production Manager oversees and coordinates multiple installation crews completing foundation repair, waterproofing and concrete restoration tasks according to quality standards and company specifications. The Production Manager is responsible for ensuring that crews are appropriately prepared for each job with the proper materials, equipment, labor and instructions necessary to complete a timely, professional installation that meets or exceeds customer expectations.

Job Responsibilities

• Supervises and directs multiple installation crews during the installation process
• Communicates with the General Manager to ensure proper lead time for hiring that anticipates turnover, seasonality of business and sales growth
• Regularly evaluates crew performance to ensure the optimal deployment of labor assets to each job relative to the complexity of the task and the capability of the crew assigned to each
• Ensures ongoing training and development of the production team so that all personnel are apprised of the latest company-approved techniques for completing duties
• Reviews safety regularly to ensure that each member of the production team remains healthy and safe during all tasks
• Partners with the service team to ensure appropriate customer follow-up after installation including warranty work, maintenance agreement commitments and maximization of additional servicing opportunities
• Coordinates with Production office staff, Permit Administrator and Office Manager to ensure compliance with governmental regulations and permitting requirements as well as to implement and drive production efficiencies
• All other duties as assigned

Qualifications

Requirements

What We Provide For Our Employees

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.