Office Administrator

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion! Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle.

Now, with over 1300 stores and counting, we have been ranked as the #1 Fastest-Growing concept in its category and #15 on Entrepreneur Magazine’s Franchise 500 list in 2024! We’ve grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success : Hire the best people, use the best ingredients and blend with a purpose! Overview As a dynamic, rapidly growing company, we are looking for a purpose-driven and dedicated talent to join our Human Resources / Administrative Support team.

The Office Administrator will be responsible for managing front desk reception duties, including welcoming guests, answering inquiries, and maintaining a professional and organized reception area.

In addition to receptionist responsibilities, they will coordinate activities and operations, providing clerical and administrative support to ensure smooth functioning.

The Office Administrator will work across departments to deliver integrated solutions, with a particular focus on enhancing the overall experience for guests.

Initiatives and programs will encompass coordination of activities, guest support, and efficient front desk management. Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for team members.

Takes guest complaints or issues and passes them on to the appropriate parties. Coordinates the booking and setting up of meeting rooms.

Oversees telephone services, email correspondence, and mail distribution. Maintains office and kitchen supplies inventory.

Including maintenance of break room coffee machine, and other appliances. Copies, mails, scans, and files documents to appropriate fields.

Lead by example and create, participate in, and support all internal culture building activities (corporate events, wellness activities, etc.

Assists with office activities and functions to maintain efficiency and compliance with company policies. Coordinate and assist in onboarding and training activities for the Corporate office (i.

e., desk set up, orientation, company policies, and training programs). Partner with Executive Services Manager on special projects and assignments intended to ensure Smoothie King remains a preferred place to work.

Possess the ability to design internal communications for system-wide distribution (corporate email communications, etc.

Standard Practitioner access to ADP Workforce Now, to generate milestone reports for personnel celebrations. Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices;

reviews policies and practices to maintain compliance. Responsibilities Demonstrates a solid understanding of office management concepts, practices, programs, methodologies, and related administrative procedures, with a particular emphasis on applying these principles in front desk duties.

Proven commitment to confidentiality, integrity, accuracy, and consistency. Strong written and verbal communication skills within all levels of the organization.

Strong analytical, problem identification, and problem-solving skills. Self-starter with ability to work independently. Friendly and positive attitude in the face of adversity.

Attention to detail while working in fast-paced environment with multiple projects. Ability to work cross-functionally and to coordinate communication across diverse work groups.

Works under pressure while exercising good judgment and handles conflict and resolves uncomfortable situations with guests and team members, with tact and diplomacy.

Energetic and optimistic demeanor, with a focus on collaboration. Promote the culture, values, and mission of Smoothie King.

Qualifications High school diploma or equivalent is required. Intermediate experience with MS Office (Word, Outlook, PowerPoint, Excel).

Working knowledge with ADP or other HRIS systems preferred. Personal passion for health and fitness is a plus. What We Offer Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members.

It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values : We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish.

With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Our Mission Inspire people to live a healthy and active lifestyle. Our Vision To be an integral part of every health and fitness journey.

Our Values We : Do the Right Thing We : Are Better Together We : Live the Mission We : Keep Evolving We : Focus and Finish At Smoothie King, when we say inspire people, we mean everyone.

We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day.

The foundation of our diversity efforts is closely tied to our core values, which includes We Are Better Together and We Do the Right Thing .

We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability.

If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.

Qualifications

Demonstrates a solid understanding of office management concepts, practices, programs, methodologies, and related administrative procedures, with a particular emphasis on applying these principles in front desk duties.

Proven commitment to confidentiality, integrity, accuracy, and consistency. Strong written and verbal communication skills within all levels of the organization.

Strong analytical, problem identification, and problem-solving skills. Self-starter with ability to work independently. Friendly and positive attitude in the face of adversity.

Attention to detail while working in fast-paced environment with multiple projects. Ability to work cross-functionally and to coordinate communication across diverse work groups.

Works under pressure while exercising good judgment and handles conflict and resolves uncomfortable situations with guests and team members, with tact and diplomacy.

Energetic and optimistic demeanor, with a focus on collaboration. Promote the culture, values, and mission of Smoothie King.

Responsibilities

Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for team members.

Takes guest complaints or issues and passes them on to the appropriate parties. Coordinates the booking and setting up of meeting rooms.

Oversees telephone services, email correspondence, and mail distribution. Maintains office and kitchen supplies inventory.

Including maintenance of break room coffee machine, and other appliances. Copies, mails, scans, and files documents to appropriate fields.

Lead by example and create, participate in, and support all internal culture building activities (corporate events, wellness activities, etc.

Assists with office activities and functions to maintain efficiency and compliance with company policies. Coordinate and assist in onboarding and training activities for the Corporate office (i.

e., desk set up, orientation, company policies, and training programs). Partner with Executive Services Manager on special projects and assignments intended to ensure Smoothie King remains a preferred place to work.

Possess the ability to design internal communications for system-wide distribution (corporate email communications, etc.

Standard Practitioner access to ADP Workforce Now, to generate milestone reports for personnel celebrations. Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices;

reviews policies and practices to maintain compliance.