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Healthcare Scheduler

VirtualVocations
South Bend, Indiana, United States
Full-time

A company is looking for a Healthcare Scheduler to manage patient appointment scheduling and provide customer service support.

Key ResponsibilitiesSchedule, reschedule, and cancel patient appointments while ensuring adherence to established protocolsObtain and document patient demographics, insurance information, and necessary authorizationsProvide patients with pre and post-test instructions and set payment expectationsRequired QualificationsHigh school diploma / GED or equivalent working knowledgeMinimum of 1 year of customer service or related experience in a healthcare settingExperience in a high-paced inbound contact center environmentFamiliarity with medical terminology is strongly preferredAbility to work effectively with common office software and scheduling systems

5 hours ago
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