Primary Skills : AI Expertise (Advanced), Project Management (Expert), Stakeholder Management (Expert), Partner Ecosystem Experience (Expert), Cross-functional Collaboration (Expert)
Contract Type : W2
Duration : 3 months
Location : Fully remote
Pay Range : $70 - $74 per hour
Job Summary :
The Program Manager, Partner Engagement, will spearhead initiatives to enhance the ServiceNow partner ecosystem with a focus on GenAI capabilities.
This role involves close collaboration with interdisciplinary teams to deliver effective partner enablement resources and fill knowledge gaps in selling and implementing Now Assist products.
The successful candidate will be instrumental in creating and executing global enablement strategies, driving partner engagement through comprehensive project management, and ensuring the delivery of impactful resources and training.
Key Responsibilities :
- Develop and implement a global partner enablement plan specific to Gen AI within the Partner Experience GenAI plan framework.
- Collaborate with partner-oriented teams to enhance partner skilling efforts.
- Manage projects effectively through their entire lifecycle, ensuring timely completion and stakeholder satisfaction.
- Conduct thorough data analysis of enablement programs to measure impact and identify improvement areas.
- Identify knowledge and process gaps and work with leadership to rapidly deploy necessary training and tools.
Must-Have Skills :
- Proven AI / GenAI knowledge and experience.
- Strong project management capabilities with a focus on scaling partner knowledge.
- Demonstrated success in stakeholder management and cross-functional teamwork.
- Bachelor’s degree required; MBA or advanced degree preferred
Industry Experience Required :
Minimum 5 years in partner ecosystem organizations within the IT or software domain, with a track record in executing successful enablement programs.
This position allows for remote work and offers the opportunity for extension beyond the initial contract or conversion to FTE, working 40 hours per week across all US timezones (M-F).
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment .
Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
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As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.
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