Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.
We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team.
If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!
Compensation : $20 - $25 hourly
$20 - $25 hourly
Responsibilities :
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
Qualifications :
- High school diploma or GED is a requirement; Bachelor’s degree is a plus
- Solid data entry, spreadsheet management, and computer skills
- Possesses outstanding communication skills and sense of empathy
- Sales or customer service experience highly valued
- CRM and case management software experience a plus
About Company
JS Abrams Law is a growing AV-rated boutique law firm in Woodland Hills, CA that provides unparalleled legal services to clients all over the great State of California.
What we provide :
- Training with senior intake staff and attorneys
- Medical, dental, and vision benefits
- 401(k) plan with employer matching
- Discretionary / performance-based bonuses and incentives
- Great work-life balance
- Tremendous room for growth and development
- Paid holidays, paid time off, contributions towards continuing education, convenient covered parking, regular team-building events such as dinners, game nights, and other fun activities.
- Opportunities for a hybrid work schedule after all training is complete and all job requirements are regularly satisfied.
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