Sr. Manager, Workplace Experience

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.

Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.

A team where everyone makes play happen.

Electronic ArtsRedwood City - Onsite

SENIOR MANAGER (EARS), WORKPLACE EXPERIENCE

About Workplace Experience (WE)

Workplace Experience is focused on helping our people connect and create through inclusive workplaces and experiences, wherever they work.

About the Position Reporting to the Workplace Experience Director (US / LATAM), you and your team exist to deliver and support excellent experiences for our people through our environments, services, and gatherings.

Your team is tasked with facilities management, health and safety, workplace design, onsite and contracted services, and employee community and events.

Responsibilities :

Partner with the Director on the creation and transformation of an optimized workplace environment at the EA Headquarters that builds community, brings people together, maintains a safe, secure and healthy workplace, and ensures a productive and engaging setting.

Use thoughtfulness and creativity to develop our space, our culture, and our employee experiences to enhance employee engagement and demonstrate EA values.

• Lead the Workplaces site team focusing on team goals and customer service. Manage the operational budget including the monthly analysis and forecasting for site operations and of our vendors including the onsite gym, cafe, and childcare center.
• Develop relationships with Executives and local leadership to understand the dynamic requirements and anticipate any inefficiencies or quality issues and quickly resolve them.

Oversee the relationships with both external third-party service providers and internal customers for employee and site services to ensure departments receive appropriate service levels at the right cost.

• Review performance metrics to monitor usage, productivity of staff, and client satisfaction and make recommendations. Follow controls for spending and vendor selection.
• Develop and implement new and improved standards or processes to support a culture of continuous improvement and to improve the employees’ workplace experience.
• Maintain statutory standards and understand the associated environmental and occupational risks and liabilities.
• Communicate upwards to Executives and business leaders.
• Participate in construction and design projects by representing local needs, partnering with COEs for agreed roles and responsibilities.

Plan and complete move-in activities, including implementing change management and communication plans.

• Represent requirements of the business leaders, teams, site, and culture for changes to programs, site, and building.
• Engage with the local site governance group and business partners to allow you to develop, articulate and fulfill the vision for the EA headquarters and assess the resources needed to deliver it.
• You will partner with global COE's on matters such as Capital Projects, Real Estate, Safety, Security, and Workplace Design.

You Will Need :

• 8+ years experience in Workplace Experience, hospitality or facility operations and demonstrate experience leading large-scale site operations.
• Experience designing and implementing Workplace solutions to resolve challenges and driving improvements to existing challenges.
• Knowledge of workplace trends.
• Understanding of business operations to enable you to empathize with the challenges our teams face.
• You can navigate obstacles creatively and advocate for decisions.
• Business, finance, and management knowledge.
• Effective partnership capabilities with the ability to understand individuals & groups at varying levels within the organization.
• Strong project management skills with a proven track record of delivering against targets and objectives.
• You'll need to have experience developing relationships and adapt your style for different audiences.
• Experience leading teams and partners through change effectively.

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting.

Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

California (depending on location e.g. Los Angeles vs. Sacramento) :

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

º $138,200 - $219,000 USD Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical / dental / vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA.

We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more.

We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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