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Email / Chat Support Specialist
ValueAdd Research and Analytics Solutions LLPMiami Beach, FL, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent 1-2 years of experience in customer service or a related field Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software High school diploma or equivalent 1-2 years of experience in customer service or a related field Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software
Job Description
Job Description
This is a remote position.
Join our dynamic team at ValueAdd Research and Analytics Solutions LLP as an Email / Chat Support Specialist. In this role, you will be responsible for providing exceptional customer service through email and chat channels. If you have a passion for helping customers and excellent communication skills, we want to hear from you!
Location : United States (Remote)
Responsibilities :
- Respond to customer inquiries and issues via email and chat in a timely and professional manner
- Provide accurate information and solutions to customers
- Escalate complex issues to the appropriate team members
- Maintain detailed records of customer interactions
- Assist with other customer support tasks as needed
Qualifications :
If you are looking for a rewarding opportunity to make a difference in the Environmental Services industry, apply now to join our team as an Email / Chat Support Specialist at ValueAdd Research and Analytics Solutions LLP!
Requirements
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Support Specialist • Miami Beach, FL, US
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