Search jobs > Draper, UT > Help desk technician
Job Title : Help Desk Technician
Location : Draper, UT (ONSITE) Responsibilities :
- Respond to client and employee technical support requests via phone, email, or in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Escalate complex issues to senior technical staff as necessary
- Install, configure, and maintain hardware and software on desktops, laptops, and mobile devices
- Provide basic training and support to clients and employees on commonly used software applications
- Maintain accurate documentation of technical support requests and resolutions
- Collaborate with other technical staff to identify and implement process improvements
- Participate in after-hours on-call support rotation as required
Requirements :
- High school diploma or equivalent; technical certifications or associate's degree in a related field preferred
- Proven experience in a technical support role
- Strong understanding of computer hardware and software, including operating systems and applications
- Familiarity with basic networking concepts and protocols
- Excellent communication skills, both written and verbal
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Willingness to work flexible hours as needed, including evenings and weekends
- Customer service-oriented attitude
Help Desk Technician - Draper, UT (ONSITE)
Job Title: Help Desk Technician. Install, configure, and maintain hardware and software on desktops, laptops, and mobile devices. Maintain accurate documentation of technical support requests and resolutions. Strong understanding of computer hardware and software, including operating systems and app...
It Help Desk Technician
Waterford is looking for a skilled Help Desk technician to provide fast and useful technical assistance on computer systems! This role is responsible for all user support services in the IT department and technical assistance and support related to computer systems, hardware, and software for Waterf...
Help Desk Technician
Join Our Innovative Team as a Help Desk Technician!. We’re seeking a dedicated Help Desk Technician to join our dynamic team. With over 25 years of industry experience, SSi People has built its reputation and expertise on putting people first. Document support requests and resolutions accurately. ...
IT Help Desk Technician
IT HELP DESK TECHNICIANASEA is looking for a talented and enthusiastic IT Help Desk Technician to join our team on our evening/swing shift. SUMMARY: The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining workstations and other infrastructure at mu...
Freelancer/ IT/ Desktop Support/ Help Desk/ Field Support/ IT Consultant/ Technical Support (Draper)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applic...
Travel Technician - $2,317 per week in Draper, UT
We are seeking a CT Technician Technician for a travel assignment in Draper, Utah. AlliedTravelCareers is working with TotalMed Staffing to find a qualified Technician in Draper, Utah, 84020!. Our goal is to give gold standard customer care by enhancing the recruiter - traveler partnership with a hi...
Information Technology Help Desk Technician
The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining workstations and other infrastructure at multiple sites. Primary duties include solving a variety of OS, application, and other problems, both remote and onsite. Previous experience with Help ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Draper)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Please visit our website for more information about what we do at. Computer OS/Peripherals troubleshooting. Exce...
Entry Level Technician- Larry H Miller Ford, Draper UT
Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Quick Lube Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you d...
Help Desk Technician
Install, configure, and maintain hardware and software on desktops, laptops, and mobiledevices. Maintain accurate documentation of technical support requests and resolutions. Strong understanding of computer hardware and software, including operating systemsand applications. ...