U.S. Electrical Services, Inc. - USESI is the country's largest independent electrical wholesale distributor comprised of 10 regional businesses, over 100 years of experience, $100M+ in inventory, and more than 1,500 employees.
U.S. Electrical Services / Lade is looking for an Inside Sales Representative to assist with account management and business development.
This position will be based at our Monroe, GA location.
Tasks & Responsibilities :
- Process orders and assist with customers inquiries over the phone and via email.
- Record and enter orders into computer accurately and efficiently.
- Monitor and quickly communicate problem items and orders to customer.
- Communicate all items of importance to the internal team.
- Monitor and maintain calling, open order, back order, and trouble queues.
- Provide new and current customers with product information including pricing, delivery, inventory stocking, and / or back-order and availability.
- Establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing.
- Evaluate problem accounts / orders and work with appropriate personnel to develop strategies and contingency plans to obtain desired market share.
- Maintain, manage, and develop customer data bases.
- Basic monitoring and updating of the website, digital channels and social media platforms.
- Assist with tender / proposals and work with external suppliers.
- General updating of marketing materials.
- Create mail campaigns for suppliers & customers to inform them of new products / promotions each quarter.
- Additional tasks and responsibilities as assigned by the branch manager including but not limited to warehouse and administrative functions.
Skills & Qualifications :
- 2+ years of sales and consumer goods experience
- High school diploma required
- Bachelor's degree or equivalent work experience
- Proficient with computer skills including Microsoft Office
- Articulate and well organized
- Excellent time management and strong organizational skills
- Driven to succeed, motivated by rewards and incentives
- Must have excellent communication and customer service skills
- Phone skills are critical : (no phone fear!) must be well-spoken and willing to learn new product lines
- Can handle objection and adversity with ease and professionalism
USESI and its affiliates consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
Qualified women and minorities are encouraged to apply.
Job Type : Full-time
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