Assistant Manager: Operations

What You’ll Do

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Operations

• Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.
• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding / orientation, and training.
• Support and maintain Loss Prevention routines to support profitability initiatives.
• Complete Direct Store Orders and validate proper receiving.
• Manage all supply / fixture ordering and any facilities and maintenance issues.
• Responsible for validating, reconciling, and filing all monthly paperwork.

What You’ll Bring

• Leadership skills including : Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Why We Love It

• Flexible scheduling to support your work life balance.
• Associate discount to World Market!
• A fun and supportive work environment where you feel welcome and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.

Hourly Pay Range is $25.29-$29.29

All associates receive paid sick leave (one hour for every 30 hours worked), up to 3 days of paid bereavement leave, and $1 per hour holiday premium pay.

Associates are able to enroll in our company’s 401k plan with partial company matching.

In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave.

Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.